Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5456 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
03-Aug-2026
Easy to use
Really easy service to use for the additional insurance I needed.
03-Aug-2026
Easy sports insurance
Very straightforward and easy.
Thank you for your feedback. We are glad you found the process straightforward
02-Aug-2026
Easy to complete and pay.
Easy and good value.
Thank you for your feedback. We are glad you found the process easy and that you were pleased with our pricing.
02-Aug-2026
What I expected
Very clearly spoken , provided with what I need
Thank you very much for your feedback!
31-Jul-2026
very easy!
very easy!
Thank you for your feedback!
29-Jul-2026
Good
Easy to follow
Thank you for your feedback. We are glad you found the process easy.
28-Jul-2026
Good
Wry quick and reasonable price
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
28-Jul-2026
Easy
Efficient
Thank you for your feedback!
27-Jul-2026
Very easy for me at 83 year old who is a dinasaur when it comes to technolo
Clear and explained information about my policy and process of renewal. With additional help available should I need it. The cover and price is excellent at a very competitive price. Thanks 👍🏻
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
27-Jul-2026
Happy with the cover so auto renewed
Great golf cover at a great price
Thank you for your feedback. It's great to hear that you were pleased with our cover and pricing.
26-Jul-2026
We appreciate your review!
26-Jul-2026
Thank you for your review!
25-Jul-2026
Short and straight to the point
Short and straight to the point
Thank you for your feedback!
25-Jul-2026
Straightforward and great for sports people. Came recommended.
Straightforward and great for sports people. Came recommended.
Thank you for your feedback. We are glad you found the process straightforward.
25-Jul-2026
Easy to access and add information
Great price
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
24-Jul-2026
Thank you for your review!
22-Jul-2026
Easy
Easy renewal
Thank you for your feedback. We are glad you found the renewal process easy!
21-Jul-2026
The online purchase is easy but worried that in an emergency will not be able to get through to anyone.
Tried to contact company via phone to check I was purchasing correct cover and was on hold for over 20 mins before giving up.
Thank you for your time on the phone and we're pleased that we were able to help with your query. If you have any further questions, please call us on 01494 484800 and we will be happy to assist.
20-Jul-2026
Simple
Easy renewal of existing policy. No fuss.
Thank you for your feedback. We are glad you found the renewal process easy!
20-Jul-2026
Value for money. Made a claim before and went through with no problems, quick response and hassle free.
Value for money. Made a claim before and went through with no problems, quick response and hassle free.
Thank you for your feedback. It's great to hear that you were pleased with our pricing and claims handling process.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.