Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5355 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
28-Mar-2026
Excellent
Easy process Kept upto date with changes, renewal dates and prices Customer care was good
27-Mar-2026
Website easy to navigate
Easy to do online, and a competitive policy
25-Mar-2026
fine
worked fine
Thank you for your feedback!
24-Mar-2026
Very easy.
Straight forward process.
Thank you for your feedback. We are glad you found the process straightforward!
23-Mar-2026
setting up and purchasing the policy is easy and convenient.
Easy, straight forward, no hassles, and good communications, just what the doctor ordered. I haven't made a claim so can't comment on that side, but setting up and purchasing the policy is easy and convenient.
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy.
20-Mar-2026
Really easy to renew automatically
They just let me know when my insurance is due, what the new cost is. I was happy, so just let them renew automatically.
Thank you for your feedback and for your continued custom!
19-Mar-2026
Just great
Didn’t have to do anything
Thank you for your feedback!
19-Mar-2026
Thank you for your review!
15-Mar-2026
Easy peasy
Brilliant very helpful operative so quick and easy to renew
Thank you for taking the time to leave feedback! It's great to hear that you found our advisor helpful.
14-Mar-2026
Thank you for your review!
14-Mar-2026
Thank you for your review!
14-Mar-2026
I have a direct debit with this company so it is a no hassle process.
A policy that meets my needs.
Thank you for your feedback. It's great to hear that you were pleased with our cover.
14-Mar-2026
Easy to purchase. Good value for money covers what l need
Easy to purchase. Good value for money covers what l need
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our pricing.
13-Mar-2026
Thank you for your review!
12-Mar-2026
Very well set up.
The renewal was seamless and I had no issues completing it. My experience was a very good one.
Thank you for your feedback. We are glad you found the renewal process easy!
11-Mar-2026
Was helpful and quickly resolved
James was very helpful with my query and very clear. Good communication
09-Mar-2026
easy
easy
Thank you for your feedback!
09-Mar-2026
Thank you for your review!
06-Mar-2026
excellant
very helpful
Thank you for your feedback. We are pleased that you found our advisor helpful.
06-Mar-2026
Fine except for point above
Polite and helpful with possible claim not taken up by me. Underwriters need too much detail for a hole in one eg for an £18 bottle of whisky not worth the admin' and time to do it.
Thank you for your feedback. We are pleased that you found our advisor polite and helpful.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.