Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5448 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
27-Jul-2026
Very easy for me at 83 year old who is a dinasaur when it comes to technolo
Clear and explained information about my policy and process of renewal. With additional help available should I need it. The cover and price is excellent at a very competitive price. Thanks 👍🏻
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
27-Jul-2026
Happy with the cover so auto renewed
Great golf cover at a great price
Thank you for your feedback. It's great to hear that you were pleased with our cover and pricing.
26-Jul-2026
We appreciate your review!
26-Jul-2026
Thank you for your review!
25-Jul-2026
Short and straight to the point
Short and straight to the point
Thank you for your feedback!
25-Jul-2026
Straightforward and great for sports people. Came recommended.
Straightforward and great for sports people. Came recommended.
Thank you for your feedback. We are glad you found the process straightforward.
25-Jul-2026
Easy to access and add information
Great price
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
24-Jul-2026
Thank you for your review!
22-Jul-2026
Easy
Easy renewal
Thank you for your feedback. We are glad you found the renewal process easy!
21-Jul-2026
The online purchase is easy but worried that in an emergency will not be able to get through to anyone.
Tried to contact company via phone to check I was purchasing correct cover and was on hold for over 20 mins before giving up.
Thank you for your time on the phone and we're pleased that we were able to help with your query. If you have any further questions, please call us on 01494 484800 and we will be happy to assist.
20-Jul-2026
Simple
Easy renewal of existing policy. No fuss.
Thank you for your feedback. We are glad you found the renewal process easy!
20-Jul-2026
Value for money. Made a claim before and went through with no problems, quick response and hassle free.
Value for money. Made a claim before and went through with no problems, quick response and hassle free.
Thank you for your feedback. It's great to hear that you were pleased with our pricing and claims handling process.
17-Jul-2026
Quick, easy, cost effective
Easy to follow the website and reasonably priced compared to other providers.
Thank you for your feedback. We are glad you found the process quick and easy!
14-Jul-2026
Thank you for your review!
14-Jul-2026
Very easy to renew policy.
Very good service, highly recommended.
Thank you for your feedback. It's great to hear that you were pleased with our service.
13-Jul-2026
Easy
I didn't receive any service, I did my golf insurance on line 😒
Thank you for your feedback. We are glad you found the online process easy!
13-Jul-2026
ask sum golf mates who wenr with
Great job keep me up to date very good 👍
Thank you for your feedback. It's great to hear that you were pleased with our service.
13-Jul-2026
Helpful
Very helpful
Thank you for your feedback. We're pleased to hear that you found our advisor helpful.
10-Jul-2026
Very smooth, quick and easy
Service was simple and easy and purchasing cover was very straightforward. Pricing seemed fair and the process from start to finish did not take long at all.
Thank you for your feedback. We are glad you found the process quick and easy!
08-Jul-2026
Very easy and quick
The lady on the phone explained to me why it didn't automatically renew, and then explained everything about the insurance and was sorted out quickly and easily
Thank you for your feedback. We are glad you found the process quick and easy!
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.