Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5263 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
27-Dec-2025
fast
great
26-Dec-2025
Straightforward renewal process and good cover at a sensible price.
Straightforward renewal process and good cover at a sensible price.
26-Dec-2025
Easy and simple.
Early notification by email of renewal date and premium with automatic renewal (or option not to renew) all clearly explained. All very simple.
23-Dec-2025
100%!
Perfect. The starting "heads up" followed by data & reminder and then the arrival of my Sports cover Direct hard copy Schedule is superb.
Thank you for your feedback. It's good to hear that you were pleased with our service.
23-Dec-2025
Easy web site good price
Easy web site to use. Good price. Hopefully don’t have to use them so can’t say on claims
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
22-Dec-2025
Efficient to get a quote
When purchasing prices very competitive for sports cover. Can’t comment on what happens in event of a claim as I haven’t had to make a claim
Thank you for your feedback. It's good to hear that you were pleased with our pricing
22-Dec-2025
Thank you for your review!
20-Dec-2025
Efficient ✔️
Efficient ✔️
Thank you for your feedback! It's great that you found the process efficient.
20-Dec-2025
Thank you for your review.
20-Dec-2025
Very easy
It was just very easy to complete the online forms
Thank you for your feedback! It's great that you found the online process easy.
19-Dec-2025
As above.
Almost easy to renew online. However, the price has increased.
Thank you for taking the time to leave feedback! It's great that you found the online process easy.
18-Dec-2025
Exceeded expectations
Website and ordering easy to navigate and my purchase arrived next day exceeding expectations.
18-Dec-2025
Excellent no hassle and easy to renew.
Very efficient and easy to renew.
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy.
18-Dec-2025
Good deal, good service
Easy to understand and renew. Very reasonable price.
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our pricing.
18-Dec-2025
No existent as it was an automated process...
What service? You auto-renewed my policy. That is a standard service from all insurers.. I don't understand the need for a survey for a totally automated service.
Thank you for your feedback and for your continued custom.
17-Dec-2025
Hi James, Thank you for the feedback, if there is anything that you wish to discuss with us then please do not hesitate to call us on 01494 484800 and we will be more than happy to help.😊
16-Dec-2025
Thank you for the five stars, we appreciate this a lot!
15-Dec-2025
Great service
Great service
Thank you for the great feedback! We are glad the service was good!
15-Dec-2025
Very easy
Great cover at a very good price and an easy loop set up
Thank you for the 5 star feedback, this is very much appreciated. 😊
14-Dec-2025
Eady
Easy to use website
Thank you so much for the 5 star feedback, we appreciate it a lot!
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.