Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5385 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
25-Apr-2026
Easy and straightforward
Easy to use and understand
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
24-Apr-2026
Easy
Kept up to date about renewal cover,different choices available and no hard sell.
Thank you for your feedback and for your continued custom!
19-Apr-2026
Easy
Carried out all on line, but easy website and great price cover for daughters one off white river rafting whilst in Australia, current insurance would cover up to the level she was doing
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
18-Apr-2026
Satisfied
Very easy, what you see is what you get.
Thank you for your feedback. We are glad you found the process easy!
18-Apr-2026
Very good
Great price and good customer service
Thank you for your feedback. It's great to hear that you were pleased with our service and pricing.
18-Apr-2026
Very easy
Efficient dealing with renewal
Thank you for your feedback. We are glad that you were pleased with the renewal process.
16-Apr-2026
Thank you for your review!
15-Apr-2026
Thank you for your review!
13-Apr-2026
Thank you for your review!
13-Apr-2026
Very easy - link from the email.
Quick and easy to renew
Thank you for your feedback. We are glad you found the renewal process easy!
12-Apr-2026
100% effective & efficient.
easy operation and good back up.
Thank you for your feedback. We are glad you found the process easy.
11-Apr-2026
Never got offered golf balls
Never got offered golf balls
Thank you for your feedback. Unfortunately, we don't offer golf balls as part of our insurance package because we try to keep the premiums as low as possible for our customers.
10-Apr-2026
Simple!
The whole automated process is simple and convenient. The price remains good.
Thank you for your feedback. We are glad you found the process simple!
09-Apr-2026
great process
easy to navigate and get a quote. payment was quick and hassle free just what we needed for a day of competition
Thank you for your feedback. We're pleased to hear that you found our website easy to navigate.
08-Apr-2026
Excellent
Very professional
Thank you for your feedback!
07-Apr-2026
Very easy.
Quick & easy to renew my policy.
Thank you for your feedback. We are glad you found the renewal process easy!
06-Apr-2026
No problems.
Didnt have to do anything as done for me.
Thank you for your feedback!
06-Apr-2026
Easy peasy, lemon squesy!
Very intuitive web site, simple rules regarding existing health conditions and easy access to documents after payment. I saved my quote for a while and it was quite simple to retrieve it and make the payment once I made the decision to proceed. I have used them for my hunting insurance three times now and it has always been a pleasure to deal with them. I also find the premium good value too!
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
05-Apr-2026
Very easy
Great service at a great price, very competitive and comprehensive cover
Thank you for your feedback. It's great to hear that you were pleased with our service and pricing.
05-Apr-2026
0
0
We are sorry to see that you only gave us a 1 star rating. Let us know if there is anything specific that you feel that we could improve upon.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.