Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5185 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
16-Sep-2025
Ok probably needed more detail in the policy I was buying
Good
16-Sep-2025
Have just changed from another provider Sports Cover Direct seemed superior
Quick efficient and very self explanatory. Degrees of insurance to meet all requirements No lengthy valuing of equipment . Straight to the point . This is what you get
14-Sep-2025
Easy throughout the process
Helpful and informative
14-Sep-2025
Very easy , would recommend
Purchased on line , very clear regarding different levels of insurance and good value .
13-Sep-2025
Good information received. Easy transaction and the policy meets all my needs.
Good information received. Easy transaction and the policy meets all my needs.
12-Sep-2025
extremely easy
Saved me at least £50 from a previous sports insurer.
09-Sep-2025
Thank you for your review!
07-Sep-2025
75
It was uncomplicated and easy
Thank you for taking the time to leave feedback! It's good to hear that you found the process straightforward.
05-Sep-2025
Easy
Excellent service Value for Money
Thank you for your feedback. It's great to hear that you were pleased with our service.
03-Sep-2025
Excellent
Good communication and a good price thanks
Thank you for the 5 star review! We are glad that you are happy with our services!
31-Aug-2025
👍👍👍
No problem so highly rated
Thank you very much for the great feedback!
31-Aug-2025
Very good service, easy to renew and supplied me with easy to understand info.
Very good service, easy to renew and supplied me with easy to understand info.
Glad to hear that you like our service and you was happy with your renewal, thank you for the wonderful feedback!
28-Aug-2025
Very easy
Able to speak quickly and quick response to queries… very competitive rate
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
28-Aug-2025
Simple and straightforward.
Simple and straightforward.
Thank you for taking the time to leave feedback! It's great to hear that you found the process straightforward.
28-Aug-2025
Easy to use website
Very good
Thank you for your feedback!
27-Aug-2025
Easy to use
Easy to use and a very good price
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
27-Aug-2025
Straight forward
The person who spoke with me was very good. Unfortunately I didn’t make a note of his name but I’m sure it began with J. I have 30 years experience in customer support, most of it telephone support and I think you should make sure you keep J as an employee. If I was still in the business I would be headhunting him.
Thank you for your feedback. It's great to hear that you were pleased with the service that was provided by Ryan.
26-Aug-2025
Very easy to find the golf cover required
User friendly website, easy to find the appropriate golf cover for my needs, easy to purchase and immediate email confirmation received.
Thank you for your feedback. We are pleased to hear that you found our website user friendly.
26-Aug-2025
Quick and easy
Fast and easy online service, great value.
Thank you for your feedback. It's great to hear that you were pleased with our online service.
25-Aug-2025
I haven't had to use it, but at least know that I am covered if I need it.
I haven't had to use it, but at least know that I am covered if I need it.
Thank you for taking the time to leave feedback!
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.