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If you wish to make a claim please select the type of policy you hold and then choose the appropriate claims form.


Our Claims forms are in PDF format and you will need to have Adobe Reader installed on your computer to view them. If you don’t have the free Adobe Reader, you can download it from here.

Emergency Assistance

For 24hr Emergency Assistance please ring Intana Assist for emergency medical advice and assistance on 01992 444337
For international calls +44 1992 444337.

Sports Travel Insurance & Activity TopUp

Sports Personal Accident Insurance, Team & Children’s Sports Accident Insurance

Once you have completed the appropriate claims form, please send it to our specialist claims handlers.

Claims Addresses

Roger Rich & co
2a Marston House
Cromwell Park
Chipping Norton


Please ensure that all necessary paperwork and supporting documentation is included with your claims form.


If you have any questions about making a claim or if you would prefer to arrange for a claim form to be sent to you by post, please contact Roger Rich & co on +44 (0) 1608 641351 or email

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