Reviews

Feefologo

Our Customers Rate Us!

 

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5077 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

20-May-2025

Golf Insurance

Excellent customer service..

Really good, everything explained clearly , very helpfull. Would definitely recommend.

Thank you for your feedback. We're pleased to hear that you found our advisors helpful.

19-May-2025

Activity Topup Insurance

easy to do if you dint have the medical issues mentioned

straightforward to order online- i think this is the 3rd time I have purchased

Thank you for your feedback and for your continued custom. It's great to hear that you found the process straightforward.

19-May-2025

Golf Insurance

Simple to use very well explained what’s on offer and easy pay

Brilliant service good value trouble free when applying

Thank you for your feedback. It's great to hear that you were pleased with our service and pricing.

16-May-2025

Golf Insurance

Very helpful t

Perfect

Thank you for your feedback!

14-May-2025

Golf Insurance

Very easy

Excellent service

Thank you for taking the time to leave feedback. It's great to hear that you were pleased with our service.

13-May-2025

Sports Travel Insurance

From start to finish obtaining the insurance I required was pretty seamless

Excellent. Provided the insurance package I needed when other companies could not, would not or had strange caveats included.

Thank you for your feedback. It's great to hear that we could provide you with the cover you required.

12-May-2025

Golf Insurance

excellent all done for me

very good trouble free renewal

Thank you for your feedback and for your continued custom. It's good to hear that you found the renewal process straightforward.

11-May-2025

Golf Insurance

very easey to do

excellent

Thank you for your feedback!

09-May-2025

Golf Insurance

Internet

Very good service and very competitive price. With comprehensive cover.

Thank you for your feedback. It's great to hear that you were pleased with our service and pricing

09-May-2025

Golf Insurance

Excellent service everything went straight forward no problems at all.

Excellent service as usual from the team at sports direct, full filled all my expectations well done to sports direct.

Thank you for your feedback. It's great to hear that you were pleased with our service.

09-May-2025

Golf Insurance

Very easy.

Automatic renewal. All completed without having to change my policy. Simple

Thank you for your feedback. It's great to hear that you found the process simple.

07-May-2025

Sports Travel Insurance

Have used you before.

This is the third down that I have arranged cover through you. As always it’s quick and easy to book the correct cover that I require.

Thank you for your feedback and for your continued custom. It's good to hear that you found the process straightforward.

06-May-2025

Shooting Insurance

easy

For one it's a lot cheaper than the main ones ,I think the main thing is to have public insurance

Thank you for your feedback. It's great to hear that you were pleased with our pricing.

03-May-2025

Golf Insurance

The online experience was excellent as it was very user friendly and straightforward. I was able to get the cover I wanted straight away. I have no hesitation in recommending this product.

The online experience was excellent as it was very user friendly and straightforward. I was able to get the cover I wanted straight away. I have no hesitation in recommending this product.

Thank you for your feedback. It's great to hear that you found the process straightforward and user friendly.

02-May-2025

Golf Insurance

Easy initial application and the follow on annual renewal procedure.

I have never had the need to claim or discuss anything with anyone in the company other than the initial chat before joining. They were recommended to me by a fellow golfer who has been with them for many years, and I would agree with him that they are a value for money company.

Thank you for your feedback. It's great to hear that you were pleased with our pricing.

02-May-2025

Golf Insurance

Very good

Polite competent efficient customer service competitive priced product

Thank you for your feedback. It's great to hear that you were pleased with our customer service and our pricing.

02-May-2025

Golf Insurance

Very easy

Very easy.

Thank you for your feedback. It's great to hear that you found the process easy.

02-May-2025

Golf Insurance

good

easy to get the policy that i wanted

Thank you for your feedback. It's great to hear that you found the process straightforward.

01-May-2025

Golf Insurance

Very good

It was simple. To the point and offered best all round deal

Thank you for your feedback. It's great to hear that you found the process simple.

Customer Reviews

 

What Our Customers Say