Reviews

Feefologo

Our Customers Rate Us!

 

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4608 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

25-Feb-2024

Golf Insurance

I haven't had a claim

I haven't had a claim

23-Feb-2024

Golf Insurance

No claims experience yet.

Very easy to get comprehensive cover for myself and my wife at a competitive price

23-Feb-2024

Shooting Insurance

Service was quick and easy Oh and a good price for my cover

Service was quick and easy Oh and a good price for my cover

23-Feb-2024

Golf Insurance

I have, as yet, not needed to make any claim

From initial contact to request a quote, right through to any queries I had were all dealt with promptly and efficiently by very helpful staff.

21-Feb-2024

Golf Insurance

I didn't make a claim, I took out a new policy. I was impressed with the knowledge and attention to detail by a very friendly agent. Straight forward and simple from start to finish. Well impressed. I would recommend all golfers to use this company.

I didn't make a claim, I took out a new policy. I was impressed with the knowledge and attention to detail by a very friendly agent. Straight forward and simple from start to finish. Well impressed. I would recommend all golfers to use this company.

12-Feb-2024

Golf Insurance

Have not made a claim so cannot comment

Auto renewed the policy which was a straight forward and easy.

11-Feb-2024

Shooting Insurance

good quick service will recommend to friends

good quick service will recommend to friends

10-Feb-2024

Golf Insurance

N/A

Did all the work and let me know what was happening!

10-Feb-2024

Golf Insurance

Quite straightforward

Service was great - no problems

07-Feb-2024

Golf Insurance

Excellent

Great service the agent was very good he had answers for anything I asked It didn’t take me long to sign up Many thanks Ted Telford

07-Feb-2024

Activity Topup Insurance

Fast simple, clear and , very pleasant and helpful.that’s why I have used approx 5 times.

Fast simple, clear and , very pleasant and helpful.that’s why I have used approx 5 times.

05-Feb-2024

Sports Travel Insurance

helpful staff

helpful real person on phone to answer questions. spoke to same person twice!

19-Jan-2024

Shooting Insurance

Good value for money no quibble company who help if you eneed to claim.ver

A value for money policy would good level of cover. The true test I guess of any insurance policy and company is what happens if you need to make a claim. I’ve never claimed on such a policy before but accidentally dropped my shotgun a couple of years ago and the company were excellent; sorted out the claim with no issues, no trying to wriggle out of settling the claim. I felt really embarrassed having to make the claim but they were fine, accidents happen. I have been with SportsCover Direct for about 5 years now and intend to stay with them indefinitely.

Thank you for your ongoing custom, and for sharing your experience of how your claim was handled.

Customer Reviews

 

What Our Customers Say