Sports Accident Insurance
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Reviews
Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2817 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Date
Product
Service Rating
Customer Comment
Our Reply
12-Sep-2019
Sports Travel Insurance
Meant to send 5 stars
Excellent
12-Sep-2019
Sports Travel Insurance
We are old gits over 60 who are going dog sledding in 2020. Insuring us was EASY _PEASEY- Definitely recommend this company
12-Sep-2019
Great service
Everything prompt service
11-Sep-2019
Golf Insurance
Competitively priced and easy to deal with
11-Sep-2019
Sports Travel Insurance
Intelligent responsive honest knowlegeable staff. The selling part of the package works well.
I sincerely hope that I do not have to use Global Response again however as they did not meet this standard .
11-Sep-2019
Sports Travel Insurance
I asked a question relating to the level of required cover using the chat feature. Alison did not know the answer but said she would contact me that day once she had it. This promise was met. A perfect example of how customer service should work.
Thank you for the great feedback. We will pass your comments on.
11-Sep-2019
Sports Travel Insurance
Excellent service and would definitely recommend to anyone.
Thank you for the feedback. We will pass your comments on.
10-Sep-2019
Sports Travel Insurance
Very clear & straight forward to use
Many thanks for the feedback. We will pass your comments on.
10-Sep-2019
Sports Travel Insurance
Easy to use website. Covers most sports.impressed
Thank you for the great feedback. We are glad we could provide you with the cover required.
10-Sep-2019
Policy query
I used the live chat prior to purchase to get a query answered. This resulted in my purchase of a policy as to t then covered my requirements at a good value.
Thank you for the 5* Feedback. We are glad the online chat was helpful for you.
09-Sep-2019
Golf Insurance
i couldn't understand why you didn't ask about claim history - I phd - your team said not relevant - I had not made a previous claim but I thought this was good service
Many thanks for your feedback. We do not load premiums if there has been a previous claim(s), so it is not something that is relevant to us.
08-Sep-2019
Golf Insurance
Good value and easy to set up.
Thank you for the great feedback. We are glad the price was competitive.
07-Sep-2019
Sports Shooting Insurance
Easy to talk to, and made the process really simple and straightforward.
Thank you for the 5* Feedback. We will pass your comments on.
07-Sep-2019
Although the form filling was slow, the actual action was quick and painles
Efficient and quick,
Thank you for the great feedback. We are glad the quote was drafted and processed quickly for you.
07-Sep-2019
Golf Insurance
I've rated you 5 star as it appears a good insurance. However, I've yet to make a claim which is when a true rating will be given.
Thank you for the feedback. The claims process is dealt with as efficiently as possible.
06-Sep-2019
Helpful and efficient staff.
Web site is easy and clear. Had to call with a query, got through easily and spoke to a helpful member of staff who grasped the query easily and dealt efficiently with it. The emailed confirmation regarding the query was sent to me well inside the promised time.
Thank you for the great feedback. We will pass your comments on.
06-Sep-2019
Golf Insurance
Very quick and easy
Many thanks for the 5* Feedback.
06-Sep-2019
Simple to use web-site with clear instructions and results
Easy to decide what cover you require and simple then to purchase
Thank you for the 5 * Feedback. We are glad the website was helpful for you.
06-Sep-2019
Great Service , Price and cover
Very easy to use website and a great price and cover - would recommend
Many thanks for the 5* Feedback.
06-Sep-2019
Golf Insurance
Extremely professional service, Help desk operator was very friendly informative and answer my query in a few minutes
Thank you for the great feedback. We will pass your comments on.
Customer Reviews
What Our Customers Say
Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.