Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4261 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
23-Jan-2023
Well worth the cover
Took no time at all to renew many sports cover
Same price as previous year. Thanks.
23-Jan-2023
Golf Insurance
Excellent service
23-Jan-2023
Very well done
Easy cover over the phone
21-Jan-2023
Takes some beating for the price and value
Great cover and a great price very confident about travelling knowing everything is covered
19-Jan-2023
Very efficient
Efficient in dealing with a slightly complicated request. Did exactly what they said they would do when they said so,
Thank you for your 5* feedback!
18-Jan-2023
Clear and upfront with information.
Very easy website to use and a good level of cover for the price. I didn't have to hunt through the small print to find the information I needed.
Thank you for your feedback
16-Jan-2023
Golf Insurance
Site was easy to navigate.
Thank you for taking the time to leave feedback
15-Jan-2023
Shooting insurance renewal
Have used them for a third time as very competitive price and easy to work with.
Thank you for your continued custom.We're pleased to hear that you find our prices to be competitive.
15-Jan-2023
Golf Insurance
Just what I needed
Thank you for your feedback
15-Jan-2023
Disappointing website, very good telephone advisor
Tried to update my payment details online but gave up. Very efficient on the phone.
Thank you for your feedback. We will pass your comments over to the relevent dapartment & to the sales advisor who assisted you.
13-Jan-2023
Activity Topup Insurance
Exactly what i needed, promptly delivered by a very enthusiastic, cheerful young lady.
That's great to hear. Thank you for taking the time to leave feedback
11-Jan-2023
Does what it says on the tin.
Straightforward application and communication online.
Thank you for taking the time to leave feedback
10-Jan-2023
Just the policy I was looking for without the "free" gifts of other provide
Easy site to negotiate. Easy to obtain the type of policy I was looking for. Policy documents sent immediately for printing. Competitive pricing, no frills ("free" gifts). Will undoubtedly renew year on year.
That's great to hear. Thank you for your feedback
08-Jan-2023
Hope i never need it!
Easy to apply with sensible cover limits!
We appreciate your feedback
08-Jan-2023
Golf Insurance
Service was really good .very easy to sign up .
What I would do tho is offer incentive to sign up with 12 free balls and a card sent to address with membership number and advertise company on front to put on key holder on golf bag
That's what other companies do
07-Jan-2023
Very helpful staff, offered good advice. Value for money.
Good pleasant staff very polite over the phone. Good value for money. Able to advise for myself & grandson.
That's great to hear. Thank you for your 5* feedback
04-Jan-2023
Good value
Good range of cover at a reasonabl price
Thank you for your 5* feedback
02-Jan-2023
Sports Travel Insurance
I would like the ability to vary cover - for example the amount of cancellation/curtailment, and the deductible.
Thank you for your feedback. Our travel policy offers different levels of cover for cancellation and curtailment by selecting either the bronze, silver or gold cover. We are not currently able to offer different excesses in the event of a claim, but will pass on your comments to the relevant department.
01-Jan-2023
Golf Insurance
Well designed site, easy to navigate and understand. Well priced, would definitely recommend to a friend.
Thank you for taking time to leave feedback, and for recommending us!
01-Jan-2023
Golf Insurance
Very good and held prices
Thank you for renewing your cover with us,
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.