Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4380 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
05-Jun-2023
very good customer experience
Before taking out the cover I called and spoke to a helpful person who answered my questions So nice to speak to someone and not a robot The website was easy to navigate and was very informative
05-Jun-2023
Excellent service
1st class service
02-Jun-2023
Simple
Easy and fast
02-Jun-2023
Friendly & informative
Friendly & informative staff who explained about my cover note x
01-Jun-2023
Very straight forward this was just a renewal
Very straight forward this was just a renewal
31-May-2023
1st class golf insurance.
Always made so simple, clear and always pleasant, there’s not so many business’s like them anymore and also very reasonable. I have no problem recommending them to anyone who approaches me and asks, I have done on several occasions and will continue to. Keep it up, 1st class.
28-May-2023
Excellent pet business insurance. High level of cover and under £100 too!
Excellent pet business insurance. High level of cover and under £100 too!
06-May-2023
Easy to use great value
Excellent service
Thank you for your 5* feedback. We are pleased to hear that you are happy with the service.
03-May-2023
Wide selection of sports covered, good renewal incentivisation.
Easy to renew on the website, loved the incentive offered to renew.
Thank you for renewing your policy with us! We are happy to hear that you found the process straightforward.
03-May-2023
So far so good, but 2 days is not really good for a survey??
So far so good, but 2 days is not really good for a survey??
Thank you for your feedback!
01-May-2023
The Web site was easy to follow
The Web site was easy to follow
Thank you for your feedback.
01-May-2023
excellent value and service
excellent value and service
That's great to hear. Thank you for your feedback
30-Apr-2023
What I wanted, quickly produced.
Speed of transaction
Thank you for your feedback
30-Apr-2023
Efficient and easy
It was easy to answer questions and get done quickly and efficiently
Thats all great to hear! Thank you for your 5* feedback.
30-Apr-2023
Easy to arrange at a good price everything I needed
Easy to arrange at a good price everything I needed
Thank you for your 5* feedback.
26-Apr-2023
A goood quote
A goood quote
Thank you for your feedback.
26-Apr-2023
Simple and easy to renew
Easy to renew and at the same price as last year. They cover everything you can think of for a golfer who takes the clubs globally.
Thank for your continued custom. We apppreciate your 5* feedback.
26-Apr-2023
quick and straight forward
Very quick and straight forward, and quickly put right a mistake I made, I would recommend to friends
Thank you for yout 5* feedback.
25-Apr-2023
A very good service very easy to install and a very good customer service and a fantastic price
A very good service very easy to install and a very good customer service and a fantastic price
Thank you for your 5* feedback. It's great to hear that you were pleased with the service
18-Apr-2023
Fast
Straightforward. Give a few details and covered.
Thank you for your 5* feedback. We are pleased to hear that you found the process straightforward.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.