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SPORTS LEISURE AND TRAVEL INSURANCE SPECIALISTS

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Reviews

Feefologo

Our Customers Rate Us!

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2017 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

16-Aug-2018

Golf Insurance

Peace of mind on the golf course.

No fuss golf cover, good price for peace of mind.

16-Aug-2018

Sports Travel Insurance

Quick and easy

This service was quick and easy to use. My policy and card 💳 arrived two days later.

16-Aug-2018

Sports Accident Insurance

Excellent service

Excellent customer service they really helped me I was looking for accident insurance for my daughter who is going onto a royal marines challenge camp these were the only people to help because of her age (17) everywhere else would not insure until 18 they double checked that everything she will be doing would be covered by the appropriate level and sorted it all for me then sent email straight away showing the differences between the bronze,silver and gold policy's it was all quick and simple to do
Thank you

15-Aug-2018

Golf Insurance

Good First Impression

As with any insurance you only know how good a product is if you make a claim. Fortunately I have not put this to the test but the cover seems comprehensive at a good price.

15-Aug-2018

Sports Travel Insurance

Quick and easy

Very easy to find the cover required, and quick response when i realised I'd made an error.

15-Aug-2018

Sports Travel Insurance

Very good service

Good customer service so far. A first time customer - received good, relevant info to assist in decision making over requirements.

Quick, straightforward online access. Requested paper copy in addition - arrived next day.

Impressed!!

15-Aug-2018

Sports Accident Insurance

"We are the Pilgrims, master; we shall go Always a little further"

Very good! Friendly, efficient and straight to the point of getting the business completed.

Thank you for your feedback.

15-Aug-2018

Activity Topup Insurance

Excellent service

A real person answered the phone, found my quote, and answered my question. Simple but just not true of many 'helpline' numbers.

Thank you for your feedback.

13-Aug-2018

Sports Travel Insurance

Consistent excellent clear communication on multiple years of policies.

On my most recent purchase excellent communication. I sent a question. This was answered with a link to a quote which made it easy. There had been an error on their end with this quote, sportscover were very quick to contact me and put this right, honouring the original lower price.

Thank you for your feedback.

13-Aug-2018

Activity Topup Insurance

Quick and easy process to get the right cover

Really quick to obtain the right cover for Kite Surfing.

Thank you for your feedback.

13-Aug-2018

Sports Travel Insurance

Suited my needs. Website easy to use.

Cover suited my needs in relation to leisure cycling abroad. Website easy to navigate.

Thank you for your feedback.

11-Aug-2018

Sports Travel Insurance

Sports Travel Insurance

Good service, would recommend you to others, and would use you again.

Thank you for your feedback.

11-Aug-2018

Sports Accident Insurance

V good.. policy..

I bought a running policy from them... found it v easy to go to site and enter my details... v happy with cover I wanted...

Thank you for your feedback.

10-Aug-2018

Sports Travel Insurance

Easy to arrange by phone

Arranged it over the phone. Was really easy. I like that pre existing conditions don’t seem to increase the premium.

Thank you for your feedback.

10-Aug-2018

Sports Travel Insurance

Simple and quick service

I was pleasantly surprised by how simple it was to arrange. As an existing customer I did not need to go through a whole load of questions again but was able to confirm that all my details were the same as they were when I previously bought. Makes a nice change.

Thank you for your feedback.

09-Aug-2018

Sports Travel Insurance

Great quick service

Everything was quick and simple, giving me the cover I require for an epic bike ride I've challenged myself to do.

Thank you for your feedback.

08-Aug-2018

Golf Insurance

Golf Insurance

Very good. I needed to check a few things before I decided and got all the right answers

We're pleased that we were able to answer all your questions.

08-Aug-2018

Sports Travel Insurance

Sports Travel Insurance

Brilliant and very helpful

Thank you - we appreciate your feedback.

08-Aug-2018

Golf Insurance

Golf Insurance

Hello yes dealt with my request very quick, very pleased with the service. Thank you.

Thank you for your comments - we were pleased to help

Customer Reviews

 

What Our Customers Say