Sports Accident Insurance
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Reviews
Excellent and very friendly service. When I needed to amend my cover, it was done swiftly and efficiently with my documents sent across immediately.
SportsCover Direct are always very easy to deal with. They answer the phone quickly, are there when I want to make amendments, and always call back if they need to get back to you. All in all, I would recommend them without hesitation.
As always ordering was smooth, seamless and excellent value. Even completing medical condition declaration was easy unlike a lot of other sites.
Great to be able to speak to someone quickly, without being on hold for ages. Knowledgeable staff understood what they were doing and not reading from a script.
The insurance is exactly what I needed. Easy to use website, and when I emailed in a few questions I got rapid responses which were clear and comprehensive. What a great company to deal with!
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 1880 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Date
Product
Service Rating
Customer Comment
Our Reply
18-Jun-2018
Golf Insurance
Yes good price and good cover
17-Jun-2018
Sports Travel Insurance
The Sports Cover Direct employee Jessica was really good, and went beyond my expectations.
Our swim club have used the services of yourselves before, but I haven't.
I spoke with her, gave her all the details, and the quote / actual insurance was sorted efficiently and speedily.
Thank you for your feedback. We are pleased Jess was able to help you purchase the right cover for you.
15-Jun-2018
Good website when booking.
Did what required.Good website when booking.
Thank you for your feedback.
15-Jun-2018
Excellent service.
Customer service was excellent when I had to phone as I couldn’t complete on line and I received the extra online discount as well.
Thank you for your feedback.
14-Jun-2018
Top-up insurance
As usual excellent and efficient service!
Thank you for your feedback.
14-Jun-2018
Very helpful
Very helpful
Thank you for your feedback.
13-Jun-2018
Excellent service
Excellent . Easy to follow website . Four options available each providing a breakdown of cover included and price . Confirmation of policy/ number came via email almost immediately . You set up your own account up on which you can amend / renew cover .
Thank you for your feedback. We are pleased you found our online website and customer area easy to navigate and to buy the policy.
13-Jun-2018
Efficient, easy transaction.
Quick and efficient and very pleasant phone manner.
Thank you for your feedback.
12-Jun-2018
Super
Super , fast and very good information
Will use again 👍
Thank you for your feedback.
12-Jun-2018
Just very quickly to set up the policy..
Excellent. Very quick to set up policy.
Thank you for your feedback.
10-Jun-2018
Sports Travel Insurance
I found that what they offered in cover and the way they handled my medical issue was very professional. It is what I would have anticipated from an insurance company rather than the risk averse attitude from some organisations.
Thank you for your feedback.
10-Jun-2018
Simple to use and works perfectly
Very simple and easy to use
Thank you for your feedback.
10-Jun-2018
Second time using. Spot on.
Straight forward forms to fill in with as much info as needed but not too much to take all night. Swift e mail response and I wanted paper copy and card which arrived promptly.
Thank you for your feedback.
10-Jun-2018
Very helpful
They found my information. Quoted a price and rang me back quickly.
Thank you for your feedback.
10-Jun-2018
Efficient, pleasant, helpful.
The service was efficient but not rushed; it was polite, with humour and helpful. Though it did have to be referred to the underwriters the expectation was managed very well - suggesting it might take until the next day (it was late afternoon) the response came back well within an hour.
Thank you for your feedback.
10-Jun-2018
Great website.
Product selection and purchase couldn't have been easier. Would definitely recommend.
Thank you for your feedback.
09-Jun-2018
Sports Travel Insurance
Very helpful and came back quickly with a quote to include our medical conditions
Thank you for your feedback.
09-Jun-2018
Easy and comprehensive cover.
Easy to use and it provides the personal cover I was looking for. What more can be said?
Thank you for your feedback.
09-Jun-2018
Top cover at excellent prices
Have used SportsCover Direct on several occasions now. I would recommend them to anyone who is going abroad and doing some leisure cycling. Their cover is tailored to your needs..and the cost is extremely competitive
Thank you for your feedback.
08-Jun-2018
Easy to use site with clear signposting each step of the way
The site was easy to use and clearly signposted through each stage of the signing up process.
I would recommend to all my friends.
Thank you for your feedback.
Customer Reviews
What Our Customers Say
Excellent and very friendly service. When I needed to amend my cover, it was done swiftly and efficiently with my documents sent across immediately.
SportsCover Direct are always very easy to deal with. They answer the phone quickly, are there when I want to make amendments, and always call back if they need to get back to you. All in all, I would recommend them without hesitation.
As always ordering was smooth, seamless and excellent value. Even completing medical condition declaration was easy unlike a lot of other sites.
Great to be able to speak to someone quickly, without being on hold for ages. Knowledgeable staff understood what they were doing and not reading from a script.
The insurance is exactly what I needed. Easy to use website, and when I emailed in a few questions I got rapid responses which were clear and comprehensive. What a great company to deal with!