Sports Accident Insurance
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Reviews
The person I spoke to was very helpful and very informative, managed to get me exactly what I needed. I would definitely buy from you again and would also recommend you to my friends.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 99% for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers.Feedback for SportsCover Direct has been compiled from 618 customer reviews
SportsCover Direct uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Date
Product
Service Rating
Customer Comment
Our Reply
24-Sep-2016
Sports Travel Insurance
Would use again
24-Sep-2016
Get rid of Feefo
Here's some feedback. When your 3rd party feedback service provider asks for feedback and I don't respond it's because I am not interested in providing feedback. When they harass me a second time with a rude email, it might be time to find another feedback service provider.
23-Sep-2016
Only on the phone for a few minutes...sorted and E-mail certificate waiting for me...
Very pleasant, extremely quick service. Reasonable price...a little more than expected.
23-Sep-2016
Sports Travel Insurance
Excellent website, easy to use and all at a great price.
Thank you for taking the time to feed back to us - it is pleasing to see that you found SportsCover Direct's website excellent, easy to use and your insurance was a great price.
22-Sep-2016
Very easy to use.
Web site very easy to use.No problems.
Would recommend to my friends.
And yes would use them again.
Thank you for your comments - it is great to hear that you found SportsCover Direct's website very easy to use with no problems and that you would recommend us to your friends and use again!
22-Sep-2016
Sports Travel Insurance
Friendly,efficient service. Knowledgeable about product being sold. Only hassle was delay in answering the phone.
Ideal cover for what we were looking for.
Thank you for taking the time to feed back to us - it is pleasing to hear that you found SportsCover Direct offered a friendly, efficient service with our adviser knowledgeable about the product being sold and you were able to find the ideal cover you were looking for. We apologise for the delay in answering the phone and this will be passed on to the relevant department.
22-Sep-2016
Quick, Efficient, Pleasant, Knowledgeable,
Was very impressed with the speed and ease of obtaining cover for my race.
I already had an annual holiday insurance cover with Multi trip who said i wasn't covered for my race because there was money involved and they couldn't offer an add on which I was surprised at. Sports cover were quick and efficient at recognizing my needs and offered a one day add on policy to cover the day of my race.
Thank you for taking the time to feed back to us - it is great to hear that you were very impressed with the speed and ease of obtaining cover for your race. And when your annual travel insurance was unable to offer you cover, we were quick and efficient at recognising yourr needs and offered a one day top up policy for the day of the race.
22-Sep-2016
easy to use application
Very fair with prices
Thank you for your feedback - we are happy to hear you found SportsCover Direct very fair with prices of your insurance.
21-Sep-2016
Sports Travel Insurance
Very easy to apply for insurance.
Thank you for your comments - it is great to see that you found it very easy to apply for your insurance with SportsCover Direct.
21-Sep-2016
Straightforward to renew.
Very pleasant and easy to deal with
Thank you for your feedback - it is pleasing that you found SportsCover Direct very pleasant and easy to deal with and straightforward to renew.
21-Sep-2016
Straight forward & easy to understand
instant quotes on the screen. Yes I would recommend your company to others & yes I will be using this company again.
Thank you for taking the time to feed back to us - it is pleasing to hear that you liked the instant quotes onscreen and that you would recommend us to others and be using us again for your insurance.
21-Sep-2016
Single event cover
Baught the cover for an event i was taking part in. Website was very user friendly and has a huge selection of sports. Did not use the claims department so can't comment on that side.
It is great to hear that you found SportsCover Direct's website very user friendly when taking out cover for an event and you liked that there was a huge selection of sports in which to choose from. Thank you for your comments.
21-Sep-2016
As above
A good service
Thank you for your comments - we are pleased you found SportsCover Direct offered a good service.
21-Sep-2016
As above
As Above
Thank you for your comments - we are pleased you found SportsCover Direct offered a good service.
21-Sep-2016
Brilliant and affordable 😀😀😀
2nd time I have used sports cover and the service is superb and fast as I forgot to renew this year and renewed when on holiday it was instant 😀😀😀
Thank you for taking the time to feed back to us - we are pleased to hear you have used SportsCover Direct before and renewed this year due to our superb and fast service!
20-Sep-2016
Will use them again
We have used them before and they are very efficient. They sorted out a few issues quickly and were helpul.
Thank you for your comments - it is pleasing to hear that you have used us previously and would do so again for our efficiency, sorting out issues quickly and helpfully.
20-Sep-2016
Great for sports
great price and pack arrived very quickly
Thank you for taking the time to feed back to us - it is great to hear that you found SportCover Direct offered a great price for your insurance.
19-Sep-2016
Easy to purchase
It was easy to buy a competitively priced policy - true test would be making a claim though (which I hope I don't have to!)
Thank you for taking the time to feed back to us - it is pleasing to hear that you found it easy to buy a competitively priced policy with SportsCover Direct.
19-Sep-2016
Mountain bike travel cover
Very friendly and helpful
Thank you for your comments - we are pleased to hear you found SportsCover Direct very friendly and helpful when purchasing your insurance.
19-Sep-2016
Team Accident Policy Renewal
Quick to relpy & easy to deal with
Great to see that you found SportsCover Direct quick to reply and easy to deal with. Thanks for your comments.
Customer Reviews
What Our Customers Say
Excellent insurance for my needs. Easy to use website. Would recommend to fellow cyclists.
As always ordering was smooth, seamless and excellent value. Even completing medical condition declaration was easy unlike a lot of other sites.
Great to be able to speak to someone quickly, without being on hold for ages. Knowledgeable staff, understood what they were doing and not reading from a script.
The person I spoke to was very helpful and very informative, managed to get me exactly what I needed. I would definitely buy from you again and would also recommend you to my friends.