Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5077 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
20-May-2025
Excellent customer service..
Really good, everything explained clearly , very helpfull. Would definitely recommend.
Thank you for your feedback. We're pleased to hear that you found our advisors helpful.
19-May-2025
easy to do if you dint have the medical issues mentioned
straightforward to order online- i think this is the 3rd time I have purchased
Thank you for your feedback and for your continued custom. It's great to hear that you found the process straightforward.
19-May-2025
Simple to use very well explained what’s on offer and easy pay
Brilliant service good value trouble free when applying
Thank you for your feedback. It's great to hear that you were pleased with our service and pricing.
18-May-2025
Amazing
Amazing
Thank you for your feedback!
16-May-2025
Very helpful t
Perfect
Thank you for your feedback!
14-May-2025
Very easy
Excellent service
Thank you for taking the time to leave feedback. It's great to hear that you were pleased with our service.
13-May-2025
From start to finish obtaining the insurance I required was pretty seamless
Excellent. Provided the insurance package I needed when other companies could not, would not or had strange caveats included.
Thank you for your feedback. It's great to hear that we could provide you with the cover you required.
12-May-2025
excellent all done for me
very good trouble free renewal
Thank you for your feedback and for your continued custom. It's good to hear that you found the renewal process straightforward.
11-May-2025
very easey to do
excellent
Thank you for your feedback!
09-May-2025
Internet
Very good service and very competitive price. With comprehensive cover.
Thank you for your feedback. It's great to hear that you were pleased with our service and pricing
09-May-2025
Excellent service everything went straight forward no problems at all.
Excellent service as usual from the team at sports direct, full filled all my expectations well done to sports direct.
Thank you for your feedback. It's great to hear that you were pleased with our service.
09-May-2025
Very easy.
Automatic renewal. All completed without having to change my policy. Simple
Thank you for your feedback. It's great to hear that you found the process simple.
07-May-2025
Have used you before.
This is the third down that I have arranged cover through you. As always it’s quick and easy to book the correct cover that I require.
Thank you for your feedback and for your continued custom. It's good to hear that you found the process straightforward.
06-May-2025
easy
For one it's a lot cheaper than the main ones ,I think the main thing is to have public insurance
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
03-May-2025
The online experience was excellent as it was very user friendly and straightforward. I was able to get the cover I wanted straight away. I have no hesitation in recommending this product.
The online experience was excellent as it was very user friendly and straightforward. I was able to get the cover I wanted straight away. I have no hesitation in recommending this product.
Thank you for your feedback. It's great to hear that you found the process straightforward and user friendly.
02-May-2025
Easy initial application and the follow on annual renewal procedure.
I have never had the need to claim or discuss anything with anyone in the company other than the initial chat before joining. They were recommended to me by a fellow golfer who has been with them for many years, and I would agree with him that they are a value for money company.
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
02-May-2025
Very good
Polite competent efficient customer service competitive priced product
Thank you for your feedback. It's great to hear that you were pleased with our customer service and our pricing.
02-May-2025
Very easy
Very easy.
Thank you for your feedback. It's great to hear that you found the process easy.
02-May-2025
good
easy to get the policy that i wanted
Thank you for your feedback. It's great to hear that you found the process straightforward.
01-May-2025
Very good
It was simple. To the point and offered best all round deal
Thank you for your feedback. It's great to hear that you found the process simple.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.