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SPORTS LEISURE AND TRAVEL INSURANCE SPECIALISTS

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Reviews

Feefologo

Our Customers Rate Us!

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2701 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

15-Jul-2019

Sports Accident Insurance

Very efficient renewal.

Very efficient. Would definitely recommend.

Thank you for the 5* feedback on your renewal.

15-Jul-2019

Activity Topup Insurance

Activity Topup Insurance

very easy to deal with but slightly expensive

Thank you for the feedback. We do try to keep our prices as competitive as possible and apologise if your policy was higher than anticipated.

15-Jul-2019

Golf Insurance

Easy to set up and get the paper work.

Excellent service and a very good price deal compared with other companies

Thank you for the great feedback in relation to setting your policy up and the competitive premium.

14-Jul-2019

Sports Travel Insurance

Easy to arrange, good value and very helpful staff.

The staff were very helpful, were happy to advise and replied to my email enquiries promptly. Arranging this insurance was considerably easier than I'd imagined.

Thank you for the great feedback. We are very happy you found the relevant cover and were satisfied with the service.

13-Jul-2019

Sports Accident Insurance

Sports Accident Insurance

They made it so easy to renew my Sports cover insurance. Extremely helpful and efficient. Thank you

Thank you for the great feedback on your renewal.

13-Jul-2019

Sports Travel Insurance

Excellent service.

Found what I wanted and the few queries I had was answered quickly,a very good service.

Thank you for the 5* feedback. We are glad you were satisfied with the service.

13-Jul-2019

Activity Topup Insurance

Activity Topup Insurance

Excellent service. Clear description of what was available and what my son needed for his trip.

Thank you for the 5* Feedback.

11-Jul-2019

Sports Accident Insurance

Great service

Easy to follow web page explained services very well happy with cover & price

Thank you for the great feedback. We are glad the website was able to assist you.

09-Jul-2019

Golf Insurance

Good for the price.

The cover provided is not comprehensive enoug for me, I would pay more but you can't tailor the policy to suite your needs. However it's better than nothing and reasonably priced for what you get.

Thank you for the feedback and apologies if the policy could not be underwritten to suit your exact requirements.

08-Jul-2019

Sports Accident Insurance

Sports Accident Insurance

Absolutely no problems at all. Did the deal over the phone because I was taking part in a somewhat unusual sport. I would certainly use you again and definitely recommend you to my friends.

Thank you for the great feedback. We are glad we could provide cover for the specific sport.

07-Jul-2019

Sports Travel Insurance

Good product. Good service.

I got the specific sport I needed cover for. The website was a little clunky. But all in all a good service. Let’s hope I don’t need to use the insurance.

Many thanks for the feedback. We are glad we could provide cover for your sport.

07-Jul-2019

Sports Travel Insurance

Sports Travel Insurance

Very helpful. I didn't have to wait ages before someone was available to help me

Thank you for the great feedback.

05-Jul-2019

Golf Insurance

Golf Insurance

I used the chat option and had all my questions answered successfully, any doubts I had were sorted out. Hopefully will never have to use the insurance, but better to have it than not. And yes I will renew when this policy runs out.

Thank you for the great feedback in relation to our online chat.

04-Jul-2019

Golf Insurance

Golf Insurance

just all I required and easy to do

Thank you for your feedback.

04-Jul-2019

Golf Insurance

Easy to follow website

Website very easy to follow to pick the right policy. Very good prices and cover.

Thank you for the feedback in relation to our website and competitive premiums.

04-Jul-2019

Sports Travel Insurance

Sports Travel Insurance

Prompt answering of phone. Listened carefully to my questions and answered them thoroughly

Thank you for your feedback on our customer service.

03-Jul-2019

Golf Insurance

Excelent value

Easy to use website with very competative prices

Thank you for the great feedback.

03-Jul-2019

Sports Travel Insurance

Sports Travel Insurance

It was quick and easy to sort out, as soon as I paid for the insurance, my documents were in my inbox email.

Thank you for the great feedback. We are glad you were happy with the process.

Customer Reviews

 

What Our Customers Say