Search for your sport

  Call us on 01494 484800

Reviews

Feefologo

Our Customers Rate Us!

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers.Feedback for SportsCover Direct has been compiled from 694 customer reviews

 

SportsCover Direct uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.

 

Date
Product
Service Rating
Customer Comment
Our Reply

02-Dec-2016

Sports Travel Insurance

Very helpful telephone advice when I couldn't work out what level an activi...

Very helpful telephone advice when I couldn't work out what level an activity was. Thanks.

02-Dec-2016

Sports Travel Insurance

Very helpful and quick

Very quick to arrange and helpful with queries over medical conditions

02-Dec-2016

Activity Topup Insurance

Excellent service by SportsCover Direct

Competitive and easy to arrange cover for a Tandem Skydive.

01-Dec-2016

Sports Travel Insurance

Alison Taylor was very helpful and thorough to make sure we got the correct...

Alison Taylor was very helpful and thorough to make sure we got the correct insurance

01-Dec-2016

Sports Travel Insurance

Excellent service by SportsCover Direct

Reasonable pricing. Simple on-line purchase

28-Nov-2016

Sports Team Insurance

Excellent service by SportsCover Direct

First time and wait then.

Thank you for your feedback.

28-Nov-2016

Activity Topup Insurance

Great for topping up insurance

easy to navigate website. Made choice of cover simple and there was clarity around the nature of cover. I had a medical issue to declare. They responded quickly to inform me that my cover was validated

Thank you for your feedback - it's great to hear that you found our website simple and easy to use.

28-Nov-2016

Sports Accident Insurance

Good service by SportsCover Direct

Not sure why I needed to renew early - I have August

Thanks for your feedback.

27-Nov-2016

Sports Accident Insurance

Excellent service by SportsCover Direct

Very easy to use website and cover so many sports

Glad you found our website easy to use - thanks for your feedback.

26-Nov-2016

Sports Travel Insurance

Easy to follow instructions on selecting the most suitable insurance. Spee...

Easy to follow instructions on selecting the most suitable insurance. Speedy documents through the post.

Thank you for taking the time to offer us some feedback.

26-Nov-2016

Sports Travel Insurance

Quick, efficient & good value

Very efficient and knowledgeable person at the end of the phone.

That's great to hear. Thanks for your feedback.

23-Nov-2016

Sports Travel Insurance

Excellent service by SportsCover Direct

Simple to use

We're pleased that you found our service to be excellent. Thanks for your feedback.

23-Nov-2016

Sports Travel Insurance

Appreciated quick response

customer services so helpful and quick to respond to questions, made it easy to buy, even when not near my laptop.

Thanks for your comments. 

23-Nov-2016

Sports Travel Insurance

Helpful and efficient

Service quick and friendly.

Thank you for your feedback, glad to hear you were happy with the service you received.

21-Nov-2016

Sports Travel Insurance

Good service by SportsCover Direct

UK call centre, easy to talk to

Thank you for your feedback.

21-Nov-2016

Sports Travel Insurance

Efficient

Buying cover was easy and the staff helpful. The real proof comes if a claim needs to be made.

Thank you for your feedback.

20-Nov-2016

Sports Travel Insurance

Excellent service by SportsCover Direct

Very friendly and helpful

Thank you for your feedback.

Customer Reviews

 

What Our Customers Say