Reviews

Feefologo

Our Customers Rate Us!

 

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4175 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

27-Sep-2022

Golf Insurance

So far so good.

The Service was all online but the process was straightforward.
Competitive prices for Golf Insurance.
Proof of the pudding is how claims are handled, although I hope not to have to make a claim.

27-Sep-2022

Sports Travel Insurance

Great cover

Fast and friendly service at a competitive price. Straightforward yet comprehensive adice. I would recommend.

22-Sep-2022

Activity Topup Insurance

Activity Topup Insurance

Got my questions answered by a knowledgeable customer service agent - Thank You

22-Sep-2022

Sports Travel Insurance

Quick and clear

Very easy online purchase and very helpful on phone to answer my query re right level of cover thanks

22-Sep-2022

Sports Accident Insurance

Problems trying to download policy document.

It would of been five stars if I could of downloaded my receipt and policy document. I could download all the other booklets.

Thank you for your feedback and for making us aware of this issue. We will get this looked at to work out what the problem was.

19-Sep-2022

Golf Insurance

Golf Insurance

Cheapest price found. Easy to deal with. Friend recommended when they paid a claim he made immediately with no problem.

19-Sep-2022

Golf Insurance

Simple

Easy and good communication throughout

17-Sep-2022

Golf Insurance

Golf Insurance

Fast and efficient renewal process

16-Sep-2022

Golf Insurance

Easy access.

Website easy to use and price competitive.

14-Sep-2022

Sports Travel Insurance

Very good

Good service. Quick to answer phone. Helpful and efficient

Thank you for your 5* feedback!

13-Sep-2022

Golf Insurance

Excellent range of cover at very competitive prices

Very impressed with the range of cover offered by SCD. It varied from the most basic to a more comprehensive level to include foreign travel. I arranged my policy over the phone and the administrator I spoke to was very helpful and clarified any issues I was uncertain about.

Thank you for your 5* feedback!

13-Sep-2022

Golf Insurance

Golf Insurance

So far everything is fine

Thank you for your feedback!

11-Sep-2022

Sports Accident Insurance

Quick easy to use service.

Quick, easy to use service on line. Documents came through quickly upon payment. Will definitely use them again.

Thank you for your 5* feedback!

10-Sep-2022

Golf Insurance

Easy renewal

Renewal was easy although there was no reminder about terms.

Thank you for your feedback!

08-Sep-2022

Activity Topup Insurance

Activity Topup Insurance

Helpful operative gave useful information which was useful and helped e decide what I required.

Thank your for your 5* feedback!

07-Sep-2022

Golf Insurance

Golf Insurance

Excellent service.

Thank you for your feedback!

03-Sep-2022

Sports Travel Insurance

Excellent service

Good product at very good premium and good servit

Thank you for your feedback !

Customer Reviews

 

What Our Customers Say