Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4532 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
03-Dec-2023
It's a good price
It's a good price
17-Nov-2023
Easy access website, affordable cover.
Easy access website, affordable no nonsense cover, fast documentation delivery.
We appreciate your 5* feedback
16-Nov-2023
All very easy
Just needed some sports insurance to start the next day, rang up and was given well informed information and selected the product all done within 5 minutes - perfect!!
That's great to hear. Thank you for your feedback.
14-Nov-2023
Superb
Excellent Customer service and very friendly staffs
Thank you for taking the time to give feedback. We are pleased that you liked our service.
13-Nov-2023
Clear Information, smooth process of aquiring the policy.
Clear Information, smooth process of aquiring the policy.
We appreciate your 5* feedback
11-Nov-2023
Always competitive and wuick at resolving matters.
Excellent service
Thank you for your 5* feedback. It's great to hear that you were pleased with our service.
10-Nov-2023
Easy to deal with the staff and a reasonable price
I have used Sports cover Direct previously and the price for my insurance to ski off piste is a good price and each time I have called to get insurance the staff have been very helpful and knowledgeable. It was a pleasure to get good advice. It will also be my first choice for the next ski season.
Thank you for your 5* feedback. It's great to hear that you were pleased with our service and that you found our advisors helpful and knowledgeable.
09-Nov-2023
Friendly efficient experience
Shooting insurance
We appreciate your 5* feedback!
06-Nov-2023
Very flexible plans available and pleasant helpful staff.
Very flexible plans available and pleasant helpful staff.
Thank you very much for your feedback!
06-Nov-2023
Great value cover
Great value cover easy to arrange online
We appreciate your 5* feedback
05-Nov-2023
Easy renewal
Email notification of imminent renewal with all the relevant information needed to make a decision whether to renew or not. No price increase so good to go.
Thank you for your 5* feedback and for renewing your cover with us!
04-Nov-2023
Ok
Ok - ok - ok
Thank you for your feedback
01-Nov-2023
Easy peasy lemon squeezy
Easy as pie
Thank you for your 5* feedback!
26-Oct-2023
Most helpful
Answerd the telephone very quickly
Thank you for your feedback!
25-Oct-2023
.Excellent Golf Insurance
Provides excellent service and pays out claims promptly. When I made a claim for a broken golf driver, I was asked to provide photos to prove my driver had broken. On providing evidence, my claim was paid out promptly.
Thank you for your 5* feedback and for sharing your experience of how your claim was handled.
24-Oct-2023
Good service good product
Good service good product
Thank you for your 5* feedback, it's great to hear that you were pleased with our service.
22-Oct-2023
Good service, pity though about the 10% charge to talk to a human being
Good service, pity though about the 10% charge to talk to a human being
Thank you for your 5* feedback.
22-Oct-2023
Superb Service
Superb service
Thank you for your 5* feedback. It's great to hear that you pleased with our service!
21-Oct-2023
Easy to renew insurance over phone
Easy to renew insurance over phone
Thank you for your feedback and for your ongoing custom
21-Oct-2023
As above
Good cover for a good price and quick response to queries
Thank you for your 5* feedback
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.