Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2421 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
We have been using Sportscover Direct for around three years, and have found them to be very straight forward and professional to deal with. We have had both annual and short term cover, and our sports are on the more active side, including climbing, via ferrata and skiing. Highly recommended.
Clear and efficient service. Policy renewal not available beyond age 75.
Clear definition on web site of what is and what is not covered at each level of cover. Quick response to telephone enquiry which was then dealt with clarity and efficiency. I will reach age 75 during the next period of cover and it appears that further renewal of cover may not be offered. This seems very arbitrary.
Clear website nicely laid out so you can see exactly what level of cover you are buying without having to wade through tiny script within pages of company T&'C's in order to try and piece this together. Helpful staff who work diligently to help answer your questions. Excellent, thank you.