Sports Accident Insurance
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Reviews
Easy to use website, great customer service if you have a query, quality cover.
August 2018
Easy to navigate website. Got the sports cover I needed that other insurers were unable to provide. Will definitely use SportsCover Direct in the future!
July 2018
Good cover at excellent price, very clear what is covered. Would definitely recommend.
June 2018
I use Sports Cover Direct regularly as my daughter competes and have never been disappointed in the service.
June 2018
Very helpful. Explained everything we needed to know. Very polite. Would definitely recommend.
August 2018
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2190 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Date
Product
Service Rating
Customer Comment
Our Reply
15-Nov-2018
Let’s go Diving
Always a great friendly service.
15-Nov-2018
Less complication = satisfied customer. I am very satisfied.
It was just so easy to obtain the desired cover of insurance, and so quick.
12-Nov-2018
Golf Insurance
Easy to navigate. Quick response.
12-Nov-2018
Proper service level
Great Service....Happy, helpful and concise....a real pleasure to deal with!!!!
12-Nov-2018
Golf Insurance
good value & easy to take out cover for a couple
12-Nov-2018
Sports Travel Insurance
Always helpful
11-Nov-2018
Too early to rate properly
I bought basic golf cover via the SportsCover Direct website. The website worked perfectly well - what more can I say? It seems ridiculous to be asked to rate a company based on spending two minutes on their webste. I shall be happy to give a meaningful rating if and when I need to make a claim.
Thank you for your feedback.
11-Nov-2018
Golf Insurance
excellent telephone manner
Thank you for your feedback.
10-Nov-2018
Golf Insurance
Everything was so easy and an excellent price.
Would recommend to friends and family.
Thank you for your feedback.
09-Nov-2018
Golf Insurance
I thought the cover was excellent for what I wanted good value
Thank you for your feedback.
09-Nov-2018
got the cover I wanted easily with a minimum of fuss
easy to process
Thank you for your feedback.
09-Nov-2018
Golf Insurance
Online process simple to follow
Thank you for your positive comments.
07-Nov-2018
Sports Travel Insurance
Really helpful contact staff that provided 1st class advise and service
Thank you for your feedback.
07-Nov-2018
Sports Travel Insurance
Helpful staff with clear explanations
Thank you for your feedback.
07-Nov-2018
Excellant service
Excellant service, quick & easy tp process from start to finish.
Thank you for your positive comments, however a 1 star rating means your experience with us was not very good and 5 stars means you were very happy with the service. Please can you kindly amend your rating to select a star rating that reflects how you felt about us. Thank you.
05-Nov-2018
Sports Travel Insurance
The service I received was excellent, the lady taking my call was friendly and professional.
Thank you for your feedback, we are pleased our team were able to help you with your request.
05-Nov-2018
Sports Travel Insurance
Very helpful staff ,knew my needs immediately for offshore sailing.
Thank you for your feedback.
04-Nov-2018
Easy as pie to get insurance on line
As a first time user I can only say it was made very easy to apply on line to get the insurance.
Thank you for your feedback, very pleased you found the online site easy to use.
04-Nov-2018
Excellent value
The site was easy to use and very reasonably priced.
Thank you for your feedback.
04-Nov-2018
Great cover for sports people
Competitive. Clear and simple to take out online. Medical screening straightforward.
Thank you for your feedback. Thank you for your feedback.
Customer Reviews
What Our Customers Say
Easy to use website, great customer service if you have a query, quality cover.
August 2018
Easy to navigate website. Got the sports cover I needed that other insurers were unable to provide. Will definitely use SportsCover Direct in the future!
July 2018
Good cover at excellent price, very clear what is covered. Would definitely recommend.
June 2018
I use Sports Cover Direct regularly as my daughter competes and have never been disappointed in the service.
June 2018
Very helpful. Explained everything we needed to know. Very polite. Would definitely recommend.
August 2018