Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4925 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
09-Dec-2024
Incredibly easy with the advice from your office
Excellent to be able to speak to a person very quickly, who was friendly, very well informed on the right sort of policy I needed, especially as I was looking for longer stay sports coverage insurance.
07-Dec-2024
Great flexible product
Easy to find on the web, site easy to use. Clarity about what is covered and what is not. Activities grouped into meanful blocks. Particularly liked the fact that all activities in your chosen group and in lower risk groups are covered as well as the primary activity.
05-Dec-2024
Easy
Easy to purchase on line. Covers all equipment including my single seater buggie.
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
05-Dec-2024
Used this policy many times and hopefully never to be used. However things
Clear, concise and professional....what more do you want.
Thank you for your feedback. It's great to hear that you were pleased with our service and you found our advisor professional.
03-Dec-2024
Easy. Automatic. Meets my requirements.
Painless. There's not much more to say. There can be few things more boring than buying insurance, but at least they don't make it unnecessarily difficult.
Thank you for your feedback!
02-Dec-2024
Excellent
Easy , simple to add certain sports , it was perfect for what I needed
Thank you for your feedback. It's great to hear that you were pleased with our cover.
01-Dec-2024
Easy
Totally professional everything explained as to what I was covered for.
Thank you for your feedback. We're pleased to hear that you found our advisor professional.
01-Dec-2024
Already recommended to friends
Already recommended to friends
Thank you for your review and for recommending us to your friends!
29-Nov-2024
Very good
Good value Good service
Thank you for your feedback. It's great to hear that you were pleased with our service.
27-Nov-2024
Easy no problem renewing policy
Well organised everything went very well to renew my policy
Thank you for your feedback and for your continued custom. It's great to hear that you were pleased with our renewal process.
27-Nov-2024
Catered for what we needed in a speedy and smooth process.
Efficient and straight forward to arrange on line.
Thank you for taking the time to leave feedback. It's good to hear that you found the process straightforward.
24-Nov-2024
Easy.
It was easy to use and the turn around from application to policy was less than 24 hours. The cost of the cover was at least half of other insurance companies so I have already recommended this insurance to my archery friends.
Thank you very much for your feedback. It's great to hear that you were pleased with our application process and pricing.
23-Nov-2024
Very good and easy to complete online application. Very quick response
Easy completion of online details for quote. Provided cover for the one winter sport experience (dog sledding in Norway) that I have booked through my cruise operator, as my travel insurer would not cover a single event without full winter sports cover costing over £1800! Sports Cover Direct has covered me for this one experience for under £20, irrespective of having travel insurance with another insurer. Well done Sports Cover Direct
Thank you for your feedback. We're pleased to hear that our cover suited your needs.
23-Nov-2024
prompt reminder of renewal date and no increase in cover charge.
prompt reminder of renewal date and no increase in cover charge.
Thank you for your feedback. It's great to hear that you were pleased with our renewal notice and pricing.
21-Nov-2024
Efficient
Easy to navigate website. Instantly available documents online to download. Reasonable price. I’ve used them now for a number of years.
Thank you for your feedback and for your continued custom. It's great to hear that you found our website easy to navigate.
20-Nov-2024
75
Very good. Prompt.
Thank you for your feedback!
20-Nov-2024
Excellent
Very friendly and helpful
Thank you for your feedback. We're pleased to hear that you found our advisor friendly and helpful.
17-Nov-2024
Very good
Very efficient an friendly really nice team
Thank you for your feedback. We're pleased to hear that you found our advisors friendly.
17-Nov-2024
This was in a relax manner and at no time did you feel under pressure..
The service was first class all fully explained giving you time to choose the best fit and under no pressure at any time. Thank you…
Thank you for your feedback. It's great to hear that you were pleased with our service.
14-Nov-2024
Easy !!
Website easy , straightforward and plainly worded. I knew exactly what was being offered and chosen. Not a swear word used.
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.