Sports Accident Insurance
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Reviews
Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2621 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Date
Product
Service Rating
Customer Comment
Our Reply
23-May-2019
Hassle free
Your advisor seemed to understand exactly what my trip was all about & what my needs were.
Thank you for your comments.
23-May-2019
Cover for my niche sport
I compete in Amateur Radio Direction Finding aka Radio Orienteering - niche, very niche. This has always been a bit of a bother with standard travel policies - especially once you mention that "it's a competition" and "a sports tour".
SportsCoverDirect replied very swiftly, and having done research tell me, that they can classify in the same group as standard foot orienteering.
Thanks for your feedback - we are glad we could assist.
23-May-2019
Golf Insurance
Easy application competitive price
Thank you for your feedback.
23-May-2019
Sports Accident Insurance
Excellent service & polite
Thank you for your comments.
22-May-2019
Quick efficient service
Quick, efficient friendly service which offered answers to all my questions.
We appreciate your feedback.
22-May-2019
Very easy to take out and I would use the company again.
I rated the experience four stars because I have not had to use the insurance. Having said this the price was excellent and very easy to accept the insurance.
We are very grateful for your feedback.
20-May-2019
Good prompt service
Fast and efficient
We appreciate your feedback.
19-May-2019
Golf Insurance
Service ok but could not open the policy documents, so was told they would send by post, still not received.
Thank you for your feedback
18-May-2019
Great service during quote and purchase
Great, straight forward and the call handlers understood and listened to me requests.
Thank you for your feedback.
18-May-2019
Golf Insurance
Easy to purchase. Came recommended. Provides the cover I need.
Thank you for your feedback.
18-May-2019
Sports Travel Insurance
Straight forward
Thank you for your feedback.
17-May-2019
Very good and very pleased with the service
This is not the first time I have used sports cover and not the last. I can not Find anything bad to say about the staff they are extremely helpful accommodating and patient . Mandy has been very helpful
Thank you for your feedback.
17-May-2019
Sports Travel Insurance
Helpful service and good value
Thank you for your feedback
17-May-2019
Prompt and helpful. Real people!
Prompt and helpful.
Thank you for your feedback.
16-May-2019
Sports Travel Insurance
Very easy to get what I needed thanks
Thank you for your feedback.
16-May-2019
Activity Topup Insurance
Easy top up insurance for my existing policy.
Thank you for your feedback.
15-May-2019
Golf Insurance
No comment
Thank you for your feedback.
15-May-2019
Golf Insurance
Easy and efficient
Thank you for your feedback.
15-May-2019
Sports Accident Insurance
Always effective and efficient. Friendly, helpful staff...
Thank you for your feedback.
14-May-2019
Activity Topup Insurance
I got the cover I needed - no more and no less - at a price that compares favourably to whatever else was on offer
Thank you for your feedback.
Customer Reviews
What Our Customers Say
Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.