Sports Accident Insurance
Get Quote
Reviews
Excellent and very friendly service. When I needed to amend my cover, it was done swiftly and efficiently with my documents sent across immediately.
SportsCover Direct are always very easy to deal with. They answer the phone quickly, are there when I want to make amendments, and always call back if they need to get back to you. All in all, I would recommend them without hesitation.
As always ordering was smooth, seamless and excellent value. Even completing medical condition declaration was easy unlike a lot of other sites.
Great to be able to speak to someone quickly, without being on hold for ages. Knowledgeable staff understood what they were doing and not reading from a script.
The insurance is exactly what I needed. Easy to use website, and when I emailed in a few questions I got rapid responses which were clear and comprehensive. What a great company to deal with!
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2017 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Date
Product
Service Rating
Customer Comment
Our Reply
16-Aug-2018
Peace of mind on the golf course.
No fuss golf cover, good price for peace of mind.
16-Aug-2018
Quick and easy
This service was quick and easy to use. My policy and card 💳 arrived two days later.
16-Aug-2018
Excellent service
Excellent customer service they really helped me I was looking for accident insurance for my daughter who is going onto a royal marines challenge camp these were the only people to help because of her age (17) everywhere else would not insure until 18 they double checked that everything she will be doing would be covered by the appropriate level and sorted it all for me then sent email straight away showing the differences between the bronze,silver and gold policy's it was all quick and simple to do
Thank you
15-Aug-2018
Good First Impression
As with any insurance you only know how good a product is if you make a claim. Fortunately I have not put this to the test but the cover seems comprehensive at a good price.
15-Aug-2018
Quick and easy
Very easy to find the cover required, and quick response when i realised I'd made an error.
15-Aug-2018
Very good service
Good customer service so far. A first time customer - received good, relevant info to assist in decision making over requirements.
Quick, straightforward online access. Requested paper copy in addition - arrived next day.
Impressed!!
15-Aug-2018
"We are the Pilgrims, master; we shall go Always a little further"
Very good! Friendly, efficient and straight to the point of getting the business completed.
Thank you for your feedback.
15-Aug-2018
Excellent service
A real person answered the phone, found my quote, and answered my question. Simple but just not true of many 'helpline' numbers.
Thank you for your feedback.
13-Aug-2018
Consistent excellent clear communication on multiple years of policies.
On my most recent purchase excellent communication. I sent a question. This was answered with a link to a quote which made it easy. There had been an error on their end with this quote, sportscover were very quick to contact me and put this right, honouring the original lower price.
Thank you for your feedback.
13-Aug-2018
Quick and easy process to get the right cover
Really quick to obtain the right cover for Kite Surfing.
Thank you for your feedback.
13-Aug-2018
Suited my needs. Website easy to use.
Cover suited my needs in relation to leisure cycling abroad. Website easy to navigate.
Thank you for your feedback.
11-Aug-2018
Sports Travel Insurance
Good service, would recommend you to others, and would use you again.
Thank you for your feedback.
11-Aug-2018
V good.. policy..
I bought a running policy from them... found it v easy to go to site and enter my details... v happy with cover I wanted...
Thank you for your feedback.
10-Aug-2018
Easy to arrange by phone
Arranged it over the phone. Was really easy. I like that pre existing conditions don’t seem to increase the premium.
Thank you for your feedback.
10-Aug-2018
Simple and quick service
I was pleasantly surprised by how simple it was to arrange. As an existing customer I did not need to go through a whole load of questions again but was able to confirm that all my details were the same as they were when I previously bought. Makes a nice change.
Thank you for your feedback.
09-Aug-2018
Great quick service
Everything was quick and simple, giving me the cover I require for an epic bike ride I've challenged myself to do.
Thank you for your feedback.
09-Aug-2018
Activity Topup Insurance
Fast and efficient
Thank you for your feedback.
08-Aug-2018
Golf Insurance
Very good. I needed to check a few things before I decided and got all the right answers
We're pleased that we were able to answer all your questions.
08-Aug-2018
Sports Travel Insurance
Brilliant and very helpful
Thank you - we appreciate your feedback.
08-Aug-2018
Golf Insurance
Hello yes dealt with my request very quick, very pleased with the service. Thank you.
Thank you for your comments - we were pleased to help
Customer Reviews
What Our Customers Say
Excellent and very friendly service. When I needed to amend my cover, it was done swiftly and efficiently with my documents sent across immediately.
SportsCover Direct are always very easy to deal with. They answer the phone quickly, are there when I want to make amendments, and always call back if they need to get back to you. All in all, I would recommend them without hesitation.
As always ordering was smooth, seamless and excellent value. Even completing medical condition declaration was easy unlike a lot of other sites.
Great to be able to speak to someone quickly, without being on hold for ages. Knowledgeable staff understood what they were doing and not reading from a script.
The insurance is exactly what I needed. Easy to use website, and when I emailed in a few questions I got rapid responses which were clear and comprehensive. What a great company to deal with!