Reviews

Feefologo

Our Customers Rate Us!

 

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4261 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

23-Jan-2023

Golf Insurance

Well worth the cover

Took no time at all to renew many sports cover
Same price as previous year. Thanks.

21-Jan-2023

Golf Insurance

Takes some beating for the price and value

Great cover and a great price very confident about travelling knowing everything is covered

19-Jan-2023

Activity Topup Insurance

Very efficient

Efficient in dealing with a slightly complicated request. Did exactly what they said they would do when they said so,

Thank you for your 5* feedback!

18-Jan-2023

Sports Travel Insurance

Clear and upfront with information.

Very easy website to use and a good level of cover for the price. I didn't have to hunt through the small print to find the information I needed.

Thank you for your feedback

16-Jan-2023

Golf Insurance

Golf Insurance

Site was easy to navigate.

Thank you for taking the time to leave feedback

15-Jan-2023

Shooting Insurance

Shooting insurance renewal

Have used them for a third time as very competitive price and easy to work with.

Thank you for your continued custom.We're pleased to hear that you find our prices to be competitive.

15-Jan-2023

Golf Insurance

Golf Insurance

Just what I needed

Thank you for your feedback

15-Jan-2023

Golf Insurance

Disappointing website, very good telephone advisor

Tried to update my payment details online but gave up. Very efficient on the phone.

Thank you for your feedback. We will pass your comments over to the relevent dapartment & to the sales advisor who assisted you.

13-Jan-2023

Activity Topup Insurance

Activity Topup Insurance

Exactly what i needed, promptly delivered by a very enthusiastic, cheerful young lady.

That's great to hear. Thank you for taking the time to leave feedback

11-Jan-2023

Sports Travel Insurance

Does what it says on the tin.

Straightforward application and communication online.

Thank you for taking the time to leave feedback

10-Jan-2023

Golf Insurance

Just the policy I was looking for without the "free" gifts of other provide

Easy site to negotiate. Easy to obtain the type of policy I was looking for. Policy documents sent immediately for printing. Competitive pricing, no frills ("free" gifts). Will undoubtedly renew year on year.

That's great to hear. Thank you for your feedback

08-Jan-2023

Sports Travel Insurance

Hope i never need it!

Easy to apply with sensible cover limits!

We appreciate your feedback

08-Jan-2023

Golf Insurance

Golf Insurance

Service was really good .very easy to sign up .
What I would do tho is offer incentive to sign up with 12 free balls and a card sent to address with membership number and advertise company on front to put on key holder on golf bag
That's what other companies do

07-Jan-2023

Shooting Insurance

Very helpful staff, offered good advice. Value for money.

Good pleasant staff very polite over the phone. Good value for money. Able to advise for myself & grandson.

That's great to hear. Thank you for your 5* feedback

04-Jan-2023

Golf Insurance

Good value

Good range of cover at a reasonabl price

Thank you for your 5* feedback

02-Jan-2023

Sports Travel Insurance

Sports Travel Insurance

I would like the ability to vary cover - for example the amount of cancellation/curtailment, and the deductible.

Thank you for your feedback. Our travel policy offers different levels of cover for cancellation and curtailment by selecting either the bronze, silver or gold cover. We are not currently able to offer different excesses in the event of a claim, but will pass on your comments to the relevant department.

01-Jan-2023

Golf Insurance

Golf Insurance

Well designed site, easy to navigate and understand. Well priced, would definitely recommend to a friend.

Thank you for taking time to leave feedback, and for recommending us!

01-Jan-2023

Golf Insurance

Golf Insurance

Very good and held prices

Thank you for renewing your cover with us,

Customer Reviews

 

What Our Customers Say