Reviews

Feefologo

Our Customers Rate Us!

 

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4226 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

23-Nov-2022

Golf Insurance

Would recommend

Great price quick and easy to sign up

22-Nov-2022

Sports Travel Insurance

Easy to utilise and provided the level of cover I required

Easy, simple to complete and provided the level of cover I required.

21-Nov-2022

Shooting Insurance

Very good service

Quick and simple to use ! Excellent service everything I need is covered you can’t get better than that and for a great price

18-Nov-2022

Sports Travel Insurance

Sports Travel Insurance

It was good being able to arrange and pay for cover over the phone , talking to a human being. Creating an account, with yet another password is a pain these days ..............not necessary for most transactions.

12-Nov-2022

Sports Travel Insurance

Insurance for swim event

Quick and easy the call handler was very helpful. Couldn’t book insurance I’m online so did it over the phone.

Thank you for your 5* feedback. Good luck with your event next year!

11-Nov-2022

Golf Insurance

Good Product at Right Ptice

Very helpful assistant carefully checked my new policy was right for me and gave me a good price. Will be back next year

Thank you for your wonderful feedback! We will pass it on to the sales advisor who assisted you.

11-Nov-2022

Golf Insurance

simple

so straight forward

Thank you for your feedback!

09-Nov-2022

Activity Topup Insurance

Quick, polite and professional.

I spoke with a chap named Callum who was very friendly, polite and knowledgeable. Everything sorted in a short phone call, no waiting for ages on hold, email to follow up call straight away. All in all a very good service.

Thank you for your great feedback - we are delighted to hear that Callum was able to offer you such great service.

09-Nov-2022

Golf Insurance

Super service and a great price

The colleague at the end of the phone was super helpful and answered all the uewtions I had relating to the policy overall very pleased with the service

We're happy to know that you were so pleased with the service that we offer. Thank you for your feedback!

08-Nov-2022

Golf Insurance

Golf Insurance

Excellent value compared to other company companies with good cover on all equipment

Thank you for taking the time to provide feedback

04-Nov-2022

Sports Travel Insurance

Sports Travel Insurance

Easy website, no hidden agenda,
reasonable cost

Thank you for your feedback. We're pleased to hear that you found the process straight forward .

03-Nov-2022

Sports Travel Insurance

Very clear person to talk to explaining all well

Explained well

Thank you for your feedback

01-Nov-2022

Sports Travel Insurance

Very helpful

I phoned up to ask a few questions whilst buying insurance. The gentleman I chatted to was very helpful

Thank you for your great feedback - we are delighted to hear that one of our team was able to offer you such great service.

01-Nov-2022

Sports Travel Insurance

Kilimanjaro insurance

Great easy service, definitely I would recommend

Thank you for taking the time to leave feedback!

01-Nov-2022

Sports Accident Insurance

Not sure this survey is applicable.

Haven't really experienced their service, I've bought cover online.

Thank you for your feedback

01-Nov-2022

Activity Topup Insurance

First Class!

First class.
I was lakeside in Lake Havasu City Arizona USA and needed the insurance cover the next day for Jet Ski Racing and Sports Cover Direct came through!
Very impressive.
Happily I didn't need to claim but knowing I was covered was a great help.

Thank you for your 5* feedback! It's lovely to hear that we were able to help you sort out your insurance.

28-Oct-2022

Sports Travel Insurance

Exactly what we look for in a travel insurer

Speedy, efficient, polite, knowledgeable, competitively priced.
We reinsure with Sports Direct year after year because they offer the product and service that we require

Thank you for your feedback and continued business

28-Oct-2022

Golf Insurance

Friendly, helpful, efficient

The test of good insurance is how a claim is handled. I made a claim this year (first ever) and cash was in my account within 48 hours!

Thank you for sharing your experience of how your claim was handled.

27-Oct-2022

Activity Topup Insurance

Great service

Callum dealt with our requirements in very efficiently getting us the cover we needed at the best price.

Thank you for your great feedback - we are delighted to hear that Callum was able to offer you such great service.

26-Oct-2022

Sports Travel Insurance

Sports Travel Insurance

gave me what I was after

Thank you for your feedback.

Customer Reviews

 

What Our Customers Say