The person I spoke to was very helpful and very informative, managed to get me exactly what I needed. I would definitely buy from you again and would also recommend you to my friends.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 99% for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers.Feedback for SportsCover Direct has been compiled from 618 customer reviews
SportsCover Direct uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Here's some feedback. When your 3rd party feedback service provider asks for feedback and I don't respond it's because I am not interested in providing feedback. When they harass me a second time with a rude email, it might be time to find another feedback service provider.
Friendly,efficient service. Knowledgeable about product being sold. Only hassle was delay in answering the phone. Ideal cover for what we were looking for.
Thank you for taking the time to feed back to us - it is pleasing to hear that you found SportsCover Direct offered a friendly, efficient service with our adviser knowledgeable about the product being sold and you were able to find the ideal cover you were looking for. We apologise for the delay in answering the phone and this will be passed on to the relevant department.
Was very impressed with the speed and ease of obtaining cover for my race.
I already had an annual holiday insurance cover with Multi trip who said i wasn't covered for my race because there was money involved and they couldn't offer an add on which I was surprised at. Sports cover were quick and efficient at recognizing my needs and offered a one day add on policy to cover the day of my race.
Thank you for taking the time to feed back to us - it is great to hear that you were very impressed with the speed and ease of obtaining cover for your race. And when your annual travel insurance was unable to offer you cover, we were quick and efficient at recognising yourr needs and offered a one day top up policy for the day of the race.
Baught the cover for an event i was taking part in. Website was very user friendly and has a huge selection of sports. Did not use the claims department so can't comment on that side.
It is great to hear that you found SportsCover Direct's website very user friendly when taking out cover for an event and you liked that there was a huge selection of sports in which to choose from. Thank you for your comments.