Easy to use website, great customer service if you have a query, quality cover.
Easy to navigate website. Got the sports cover I needed that other insurers were unable to provide. Will definitely use SportsCover Direct in the future!
Good cover at excellent price, very clear what is covered. Would definitely recommend.
I use Sports Cover Direct regularly as my daughter competes and have never been disappointed in the service.
Very helpful. Explained everything we needed to know. Very polite. Would definitely recommend.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2096 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Wanted trekking insurance over 4000meters for Holiday in Peru. This website was clear where you needed to find the information. Several other sites accessed via Google searching for high altitude trekking holiday came up with quotes that did not include high altitude and the web pages did not have a way for this to be added as an extra. Two sites that did have high altitude treks in included were for up to 6000meters and presumably included Nepal which meant quotes for insurance were much higher than this one. Of course the only way you know insurance is good is when you need to make a claim - hopefully we will never know!
Excellent service in response to my query about renewal. I needed to clarify how being abroad at the time of renewal affected my policy and I received an email as promised (the same day) with all the information I needed. A very professional and helpful customer service.
I do not have the receipts for the equipment, how am I going to claim in case if lost. There was no provision?? I asked Pro. & he gave me the approx. Value
Thank you for your feedback.
In cases where customers do not have receipts or proof or purchase, our specialist claims handlers evaluate claims for loss or damage on a case by case basis. We suggest that you take photos of your golf equipment now so that you have a record of what you possess which you could then submit with the form in the event of needing to make a claim.
Seemed expensive just because of my age. The facts are that older athletes are less likely to have an accident than younger ones as they are more cautious and aware of their limitations.
Thank you for your feedback. We appreciate your comment about older athletes being more cautious and aware of their limitations and will pass them on to the underwriters for their consideration when next reviewing pricing structures.