Easy to use website, great customer service if you have a query, quality cover.
Easy to navigate website. Got the sports cover I needed that other insurers were unable to provide. Will definitely use SportsCover Direct in the future!
Good cover at excellent price, very clear what is covered. Would definitely recommend.
I use Sports Cover Direct regularly as my daughter competes and have never been disappointed in the service.
Very helpful. Explained everything we needed to know. Very polite. Would definitely recommend.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2265 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Friendly efficient service without a telephone queue.
I would recommend them to anyone over 70yrs needing insurance for skiing at a reasonable price which was less than half the only other quote I was able to obtain. The lady I spoke to was extremely efficient and helpful.
Thank you for your positive feedback, we are pleased that we could accommodate your needs and you found the staff member extremely efficient and helpful.
An efficient service at good prices from a company that seems to care
Setting up a replacement Golf Insurance online was very easy right through from finding the web site to payment. All documents came through by email the following morning. I very good service including a telephone call to make sure in understood everything
Thank you for your positive feedback, we are pleased that you found our service efficient.
A significant increase on last years premium for like for like cover despite being a loyal customer for years (never claimed), quote that was auto produced actually went up some more when I clicked on it and followed the link despite the (supposed) 15% discount! Got in contact, pointed out the increase, the miss quote and the fact I haven't claimed in years but never the less they offered not adjustment (not even for miss quoting!) Disappointing really.
Thank you for renewing your policy. We appreciate your feedback, and have now fixed the issue relating to the link in the renewal email. We understand your disappointment at being quoted a higher renewal price. Our prices are lower for renewing customers than new customers on a like for like basis, and we do not penalise customers who have made a claim. We try to keep our prices as competitive as possible but hope that you can understand that from time to time we have to make increases for commercial reasons