Sports Accident Insurance
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Reviews
Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 3071 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Date
Product
Service Rating
Customer Comment
Our Reply
20-Jan-2020
Sports Travel Insurance
Unusually the phone was answered quickly.The person who answered the phone was clear and explained everything without trying to influence my decisions. The change in policy was done with the minimum of fuss.
20-Jan-2020
Sports Travel Insurance
easy and straight forward to get cover needed
19-Jan-2020
Easy Peary
Absolutely brilliant. So easy to get covered.
19-Jan-2020
Sports Travel Insurance
Looked at various options then phoned me back
18-Jan-2020
Very good top class
Everything
18-Jan-2020
Helpful and efficient phone service. Great price for medical history
Helpful and efficient phone service. Great price considering medical history
18-Jan-2020
Good
Good value for money and simple renewal
18-Jan-2020
Good deal at a good price
I bought golf insurance online. The website was very clear, informative and easy to use. The price was also very competitive. I would definitely use again
17-Jan-2020
Sports Travel Insurance
Friendly, helpful service that was easy to deal with. Have used them before and would use them again.
Thank you for your feedback, we are pleased that you are happy with our service
17-Jan-2020
Sports Travel Insurance
The policy renewal process was managed quickly and efficiently. The documentation arrived by post, as promised, as well as lots as email attachments.
Thank you for your great feedback, we will pass your comments onto the team
17-Jan-2020
Good Product at Good Price
Good Product, Easy to access, and process good price with new for old. Covered single seat buggy as well (Included in equipment price) Wish had found earlier would have saved
Thank you for your great feedback, we are pleased that you are happy with our product
16-Jan-2020
Good so far
very easy to buy on line. All appears good value for money , the test will come should I ever make a claim. That response would dictate if another star is worthy.
Thank you for your great feedback, we will pass your comments onto the team
15-Jan-2020
How can I review?
It's insurance that doesn't become active until April. Why send me mithering emails bugging me to review. Its a nonsense. With any luck I won't need to use their services so I still won't be in a position to review. Until I need to claim, any review is meaningless
Thank you for your feedback, when purchasing online we do have a question before purchasing that asks you if it was ok for our review handlers Feefo to email you within the next 7 days to get your thoughts on our service/purchasing process. We also send out an email after they have had a claim to ask for their feedback at that point. I can see that this was agreed when purchasing the policy. You can change your preferences at any time by accessing your Customer Area or via the emails that we send you. Apologies for any inconvenience caused.
15-Jan-2020
Great service and advice
Very helpful staff whonsured I got the right policy
Thank you for your 5* feedback
14-Jan-2020
It’s such an easy process and quick
It’s a great service at I feel a reasonable cost
Thank you for your great feedback
13-Jan-2020
Golf Insurance
Site was very easy to use. Product cheaper than my previous cover with comparable benefits and in some areas even better.
Thank you for your great feedback!
13-Jan-2020
Sports Travel Insurance
Tried to renew online (to gain maximum discount on outrageous 50% increase for now being 70!), but neither of the two medical questions gave me the opportunity to select anything related to heart attack, or to pain in the hip … so in the end had to start from scratch, which at least resulted in a 10% discount.
Thank you for your feedback, we will pass your comments on
13-Jan-2020
Excellent service
Very easy to navigate through the website, where all information was clear and concise.
Thank you for your feedback, we are pleased that you found our website clear and easy to navigate
12-Jan-2020
Easy to use site. Good price. Documents and card delivered promptly.
Easy to use site. Good price. Prompt email of policy followed by hard copy and handy card delivered by post.
Thank you for your great feedback
12-Jan-2020
Sports Travel Insurance
A much better price for the cover than I have found elsewhere and quick and easy to renew on-line.
Thank you for your feedback
Customer Reviews
What Our Customers Say
Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.