Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4175 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
27-Sep-2022
So far so good.
The Service was all online but the process was straightforward.
Competitive prices for Golf Insurance.
Proof of the pudding is how claims are handled, although I hope not to have to make a claim.
27-Sep-2022
Great cover
Fast and friendly service at a competitive price. Straightforward yet comprehensive adice. I would recommend.
24-Sep-2022
Professional
Very helpful and informative
22-Sep-2022
Activity Topup Insurance
Got my questions answered by a knowledgeable customer service agent - Thank You
22-Sep-2022
Sports Travel Insurance
Very helpful staff, when couldn't renew online
22-Sep-2022
Quick and clear
Very easy online purchase and very helpful on phone to answer my query re right level of cover thanks
22-Sep-2022
Problems trying to download policy document.
It would of been five stars if I could of downloaded my receipt and policy document. I could download all the other booklets.
Thank you for your feedback and for making us aware of this issue. We will get this looked at to work out what the problem was.
19-Sep-2022
Golf Insurance
Cheapest price found. Easy to deal with. Friend recommended when they paid a claim he made immediately with no problem.
19-Sep-2022
Simple
Easy and good communication throughout
17-Sep-2022
Golf Insurance
Fast and efficient renewal process
16-Sep-2022
Easy access.
Website easy to use and price competitive.
14-Sep-2022
Very good
Good service. Quick to answer phone. Helpful and efficient
Thank you for your 5* feedback!
13-Sep-2022
Excellent range of cover at very competitive prices
Very impressed with the range of cover offered by SCD. It varied from the most basic to a more comprehensive level to include foreign travel. I arranged my policy over the phone and the administrator I spoke to was very helpful and clarified any issues I was uncertain about.
Thank you for your 5* feedback!
13-Sep-2022
Golf Insurance
So far everything is fine
Thank you for your feedback!
11-Sep-2022
Quick easy to use service.
Quick, easy to use service on line. Documents came through quickly upon payment. Will definitely use them again.
Thank you for your 5* feedback!
10-Sep-2022
Easy renewal
Renewal was easy although there was no reminder about terms.
Thank you for your feedback!
08-Sep-2022
Activity Topup Insurance
Helpful operative gave useful information which was useful and helped e decide what I required.
Thank your for your 5* feedback!
07-Sep-2022
Golf Insurance
Excellent service.
Thank you for your feedback!
04-Sep-2022
Sports Travel Insurance
Service was excellent.
Thank you for your feedback!
03-Sep-2022
Excellent service
Good product at very good premium and good servit
Thank you for your feedback !
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.