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Reviews

Feefologo

Our Customers Rate Us!

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 99% for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers.Feedback for SportsCover Direct has been compiled from 618 customer reviews

 

SportsCover Direct uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.

 

Date
Product
Service Rating
Customer Comment
Our Reply

24-Sep-2016

Sports Travel Insurance

+

Get rid of Feefo

Here's some feedback. When your 3rd party feedback service provider asks for feedback and I don't respond it's because I am not interested in providing feedback. When they harass me a second time with a rude email, it might be time to find another feedback service provider.

23-Sep-2016

Sports Accident Insurance

++

Only on the phone for a few minutes...sorted and E-mail certificate waiting for me...

Very pleasant, extremely quick service. Reasonable price...a little more than expected.

23-Sep-2016

Sports Travel Insurance

++

Sports Travel Insurance

Excellent website, easy to use and all at a great price.

Thank you for taking the time to feed back to us - it is pleasing to see that you found SportsCover Direct's website excellent, easy to use and your insurance was a great price. 

22-Sep-2016

Sports Travel Insurance

+

Very easy to use.

Web site very easy to use.No problems.
Would recommend to my friends.
And yes would use them again.

Thank you for your comments - it is great to hear that you found SportsCover Direct's website very easy to use with no problems and that you would recommend us to your friends and use again!

22-Sep-2016

Sports Travel Insurance

+

Sports Travel Insurance

Friendly,efficient service. Knowledgeable about product being sold. Only hassle was delay in answering the phone.
Ideal cover for what we were looking for.

Thank you for taking the time to feed back to us - it is pleasing to hear that you found SportsCover Direct offered a friendly, efficient service with our adviser knowledgeable about the product being sold and you were able to find the ideal cover you were looking for. We apologise for the delay in answering the phone and this will be passed on to the relevant department. 

22-Sep-2016

Activity Topup Insurance

++

Quick, Efficient, Pleasant, Knowledgeable,

Was very impressed with the speed and ease of obtaining cover for my race.

I already had an annual holiday insurance cover with Multi trip who said i wasn't covered for my race because there was money involved and they couldn't offer an add on which I was surprised at. Sports cover were quick and efficient at recognizing my needs and offered a one day add on policy to cover the day of my race.

Thank you for taking the time to feed back to us - it is great to hear that you were very impressed with the speed and ease of obtaining cover for your race. And when your annual travel insurance was unable to offer you cover, we were quick and efficient at recognising yourr needs and offered a one day top up policy for the day of the race. 

22-Sep-2016

Sports Accident Insurance

+

easy to use application

Very fair with prices

Thank you for your feedback - we are happy to hear you found SportsCover Direct very fair with prices of your insurance. 

21-Sep-2016

Sports Travel Insurance

++

Sports Travel Insurance

Very easy to apply for insurance.

Thank you for your comments - it is great to see that you found it very easy to apply for your insurance with SportsCover Direct. 

21-Sep-2016

Sports Accident Insurance

++

Straightforward to renew.

Very pleasant and easy to deal with

Thank you for your feedback - it is pleasing that you found SportsCover Direct very pleasant and easy to deal with and straightforward to renew. 

21-Sep-2016

Sports Travel Insurance

++

Straight forward & easy to understand

instant quotes on the screen. Yes I would recommend your company to others & yes I will be using this company again.

Thank you for taking the time to feed back to us - it is pleasing to hear that you liked the instant quotes onscreen and that you would recommend us to others and be using us again for your insurance. 

21-Sep-2016

Sports Accident Insurance

+

Single event cover

Baught the cover for an event i was taking part in. Website was very user friendly and has a huge selection of sports. Did not use the claims department so can't comment on that side.

It is great to hear that you found SportsCover Direct's website very user friendly when taking out cover for an event and you liked that there was a huge selection of sports in which to choose from. Thank you for your comments. 

21-Sep-2016

Sports Accident Insurance

++

As above

A good service

Thank you for your comments - we are pleased you found SportsCover Direct offered a good service. 

21-Sep-2016

Sports Accident Insurance

++

As above

As Above

Thank you for your comments - we are pleased you found SportsCover Direct offered a good service. 

21-Sep-2016

Sports Travel Insurance

++

Brilliant and affordable 😀😀😀

2nd time I have used sports cover and the service is superb and fast as I forgot to renew this year and renewed when on holiday it was instant 😀😀😀

Thank you for taking the time to feed back to us - we are pleased to hear you have used SportsCover Direct before and renewed this year due to our superb and fast service!

20-Sep-2016

Activity Topup Insurance

++

Will use them again

We have used them before and they are very efficient. They sorted out a few issues quickly and were helpul.

Thank you for your comments - it is pleasing to hear that you have used us previously and would do so again for our efficiency, sorting out issues quickly and helpfully. 

20-Sep-2016

Sports Travel Insurance

++

Great for sports

great price and pack arrived very quickly

Thank you for taking the time to feed back to us - it is great to hear that you found SportCover Direct offered a great price for your insurance. 

19-Sep-2016

Sports Travel Insurance

++

Easy to purchase

It was easy to buy a competitively priced policy - true test would be making a claim though (which I hope I don't have to!)

Thank you for taking the time to feed back to us - it is pleasing to hear that you found it easy to buy a competitively priced policy with SportsCover Direct. 

19-Sep-2016

Activity Topup Insurance

++

Mountain bike travel cover

Very friendly and helpful

Thank you for your comments - we are pleased to hear you found SportsCover Direct very friendly and helpful when purchasing your insurance. 

19-Sep-2016

Sports Team Insurance

++

Team Accident Policy Renewal

Quick to relpy & easy to deal with

Great to see that you found SportsCover Direct quick to reply and easy to deal with. Thanks for your comments. 

Customer Reviews

 

What Our Customers Say