Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5136 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
18-Jul-2025
Very helpful esay to talk to
First class no problem at all friendly easy to deal with
18-Jul-2025
Excellent service with clear communication
Very quick and easy to renew my sports cover. Great price and service. Happy to recommend SportsCover Direct.
17-Jul-2025
Easyandquick
Good cover
Thank you for your 5* feedback!
15-Jul-2025
Easy
Competitive pricing,easy to sign up
Thank you for taking the time to leave feedback! We are pleased to hear that you found the process straightforward and our pricing to be competitive.
15-Jul-2025
Online
Easy to use and clear discription
Thank you for your 5* feedback! We are pleased to hear that you found the online process straightforward.
15-Jul-2025
Easy to use
It was quick easy to do and I think is a very competitive price.
Thank you for taking the time to leave feedback! We are pleased to hear that you found the process straightforward and our pricing to be competitive.
14-Jul-2025
Easy to book.
Very clear online for most parts. Got an answer about a query I had after emailing. Have used this company a few times now and have always had decent communication.
Thank you for your 5* review and for your continued business, we really appreciate it!
13-Jul-2025
Surprisingly easy
Surprisingly easy
Thank you for your 5* review, we are pleased to hear that you found the process straightforward.
13-Jul-2025
75
Excellent
Thank you for your 5* review!
11-Jul-2025
Easy and clear
Easy to complete
Thank you for taking the time to leave a review, we really appreciate your feedback!
10-Jul-2025
Very good
Excellent service and informative
Thank you for your feedback. It's great to hear that you were pleased with our service.
09-Jul-2025
Easy renewal process
Easy renewal process
Thank you for your feedback! We are pleased to hear that you found the renewal process straightforward.
07-Jul-2025
Very good
Good communication, very efficient service
Thank you for your feedback. It's great to hear that you were pleased with our service.
07-Jul-2025
Good
So easy to do
Thank you for your feedback! We are pleased to hear that you found the process straightforward.
06-Jul-2025
smooth
Clear website and policy, allowing me to purchase off-piste cover including search & rescue. I like the Medicard, which I can carry in a pocket. I don't expect to claim, but this provides the cover I need. I've recommended this site to my skiing companions. One slight niggle: my bank insurance covers skiing and off-piste skiing with a guide. The premium for the SCD off-piste bolt-on is 90% of the cost for full SCD wintersport cover. Not enough differential to make it worthwhile potentially dealing with two insurers in the event of a claim. So I bought the full cover.
Thank you for your feedback and for purchasing our cover. We're pleased to hear that you found our website easy to use.
05-Jul-2025
Very Comfortable
Excellent great communication staff very helpful with all the questions asked keep up the good work. Regards John Yarwood
Thank you for taking the time to leave feedback. It's good to hear that one of our advisors was able to answer all of your questions.
03-Jul-2025
Easy to deal with
Excellent easy to deal with hot cover I need
Thank you for your feedback! We are pleased to hear that you found the process straightforward.
02-Jul-2025
Excellent
Very good service hassle free the renewal was all done for me good value for cover.
Thank you for your feedback. It's great to hear that you were pleased with our service.
01-Jul-2025
Easy to use system, concise informationeasy to understand price profile
Easy to use system, concise informationeasy to understand price profile
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
29-Jun-2025
It was ok
It was ok
Thank you for your feedback!
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.