Reviews

Feefologo

Our Customers Rate Us!

 

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4865 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

12-Oct-2024

Activity Topup Insurance

Hassle free process

Easy to apply and especially easy to navigate the stages to tailor the cover to suit.

11-Oct-2024

Golf Insurance

excellent

excellent and very easy to get started

10-Oct-2024

Sports Travel Insurance

Very helpful staff

Had a payment problem, but the nice man on the phone helped me, not once but twice in the day to sort out the problem.

Thank you for your feedback. It's great to hear that our advisor was able to help you.

09-Oct-2024

Golf Insurance

Excellent

Excellent

Thank you for your feedback!

09-Oct-2024

Activity Topup Insurance

Easy, helpful staff

Excellent service, had a query which was quickly answered over the phone. I purchased add on winter sports centre cover which was competitively priced.

Thank you for your feedback. It's great to hear that you were pleased with our service.

09-Oct-2024

Golf Insurance

Spot on.

Very easy and the price was right 👍

Thank you for your feedback. It's good to hear that you found the process straightforward.

08-Oct-2024

Activity Topup Insurance

Good

Stephanie expanded all about the policy in detail and in plain English Stephanie was also helpful in making sure I understood the policy and if it coved my needs..

Thank you for your feedback. We are pleased to hear that Stephanie was able to offer you such great service.

08-Oct-2024

Activity Topup Insurance

The website was easy to use and the policy clear

The website was easy to use, the policy clear and pricing seemed competitive.

Thank you for your feedback. It's great to hear that you found our website easy to use.

06-Oct-2024

Sports Accident Insurance

It seemed great for me.

Easy to use online purchase, Great value, Peace of mind.

Thank you for your feedback. We're pleased to hear that you found our website easy to use.

02-Oct-2024

Golf Insurance

Clear and straightforward process to purchase the right policy for us.

Clear descriptions of policies available. Easy process to select and buy the policy we wanted.

Thank you for your feedback. We're pleased to hear that you found the process straightforward.

02-Oct-2024

Sports Travel Insurance

Efficient, easy and good value

Easy to use website, that worked. Clear information, well laid out. Phone help was exemplary, quickly answered, helpful call handlers. Competitive price for exactly the cover I needed

Thank you for your feedback. It's great to hear that you found the website easy to use.

01-Oct-2024

Golf Insurance

Very easy

Been with them for a long time. Never had to claim but confident all would be well if I did. Premiums very competitive. Renewal and documentation first class.

Thank you for your feedback and for your continued custom. It's great to hear that you were pleased with our premium and our renewal process.

28-Sep-2024

Golf Insurance

70

The purchasing was simple and straight forward, I only hope if I ever make a claim I will be saying the same about how that is handled.

Thank you for your feedback. It's great to hear that you found the process straightforward.

Customer Reviews

 

What Our Customers Say