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SPORTS LEISURE AND TRAVEL INSURANCE SPECIALISTS

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Reviews

Feefologo

Our Customers Rate Us!

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 1609 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

21-Feb-2018

Sports Travel Insurance

Excellent service and very efficient.

Due to serious illness and the sudden cancellation of my holiday a few days before I was due to travel in 2017, SportsCover Direct dealt with my claim sensitively and efficiently. I am now recovered and taking a holiday at Easter 2018, SportsCover Direct have not penalised me by increasing my cover this year, unlike many insurance companies, although there is a large excess should I make a claim, but only against the same illness, which I feel is very reasonable. Would recommend using them every time.

Thank you for your feedback. We hope you enjoy your holiday during Easter! 

21-Feb-2018

Sports Travel Insurance

Easy to follow and sort cover

Was easy to follow and would recoment to friends.

Thank you for your feedback. 

21-Feb-2018

Sports Travel Insurance

Sports Travel Insurance

The extensive policies covers all three sports in group 1 avoids stand alone policies and i am surprised kitesurfing is in 1 since my travel insurance will not include this

Thank you for your feedback. We are pleased you are happy with the insurance cover your have purchased with us. 

20-Feb-2018

Sports Travel Insurance

Sports Travel Insurance

Very good and not expensive.

Thank you for your feedback. 

20-Feb-2018

Sports Accident Insurance

Simply good

Online, easier very simple to form format quick.

Thank you for your feedback. 

19-Feb-2018

Sports Travel Insurance

Just so easy....

Just so easy - Scroll through the impressive sports list, select, refine and pay - Couldn't be easier....

Thank you for your feedback. 

19-Feb-2018

Sports Accident Insurance

Sports Accident Insurance

Quick and easy to obtain insurance

Thank you for your feedback. 

18-Feb-2018

Sports Travel Insurance

Sports Travel Insurance

Did not check if I had a discount

Thank you for your feedback. 

17-Feb-2018

Sports Travel Insurance

Quick and easy to understand all at a fair price.

Quick and easy to understand all at a fair price.

Thank you for your feedback. 

17-Feb-2018

Sports Travel Insurance

So very helpful

Approached Sportscover direct a tricky trip to cover for my partner and I. Awkward in terms of dates and sports. They've been nothing but helpful and accommodating. Hopefully won't have to claim, but should I have to I'd feel safe knowing im in capable hands.

Thank you for your feedback. We are pleased you were happy with our service. 

17-Feb-2018

Sports Accident Insurance

Good site with clear terms and conditions.

Very easy to use service

Thank you for your feedback. 

16-Feb-2018

Sports Travel Insurance

Great cover and excellent value

A great one stop shop for all my adventure sports.
The third party liability cover is of particular use to me.
Huge range of activities covered and prices very keen.
Staff excellent and very helpful.
Well done

Thank you for your feedback. We are pleased you were happy with our service. 

16-Feb-2018

Sports Travel Insurance

Sports Travel Insurance

Quick and easy to arrange with the right cover at the right price.

Thank you for your feedback. 

15-Feb-2018

Sports Travel Insurance

Positive

It was a no nonsense telephone call followed very quickly by documents arriving by email

Thank you for your feedback. 

Customer Reviews

 

What Our Customers Say