Sports Accident Insurance
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Reviews
Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 2701 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
Date
Product
Service Rating
Customer Comment
Our Reply
18-Jul-2019
Excellent
Very helpfull
15-Jul-2019
Very efficient renewal.
Very efficient. Would definitely recommend.
Thank you for the 5* feedback on your renewal.
15-Jul-2019
Activity Topup Insurance
very easy to deal with but slightly expensive
Thank you for the feedback. We do try to keep our prices as competitive as possible and apologise if your policy was higher than anticipated.
15-Jul-2019
Easy to set up and get the paper work.
Excellent service and a very good price deal compared with other companies
Thank you for the great feedback in relation to setting your policy up and the competitive premium.
14-Jul-2019
Easy to arrange, good value and very helpful staff.
The staff were very helpful, were happy to advise and replied to my email enquiries promptly. Arranging this insurance was considerably easier than I'd imagined.
Thank you for the great feedback. We are very happy you found the relevant cover and were satisfied with the service.
13-Jul-2019
Sports Accident Insurance
They made it so easy to renew my Sports cover insurance. Extremely helpful and efficient. Thank you
Thank you for the great feedback on your renewal.
13-Jul-2019
Excellent service.
Found what I wanted and the few queries I had was answered quickly,a very good service.
Thank you for the 5* feedback. We are glad you were satisfied with the service.
13-Jul-2019
Activity Topup Insurance
Excellent service. Clear description of what was available and what my son needed for his trip.
Thank you for the 5* Feedback.
11-Jul-2019
Great service
Easy to follow web page explained services very well happy with cover & price
Thank you for the great feedback. We are glad the website was able to assist you.
11-Jul-2019
Sports Travel Insurance
quick service
Thank you for the feedback.
09-Jul-2019
Good for the price.
The cover provided is not comprehensive enoug for me, I would pay more but you can't tailor the policy to suite your needs. However it's better than nothing and reasonably priced for what you get.
Thank you for the feedback and apologies if the policy could not be underwritten to suit your exact requirements.
08-Jul-2019
Sports Accident Insurance
Absolutely no problems at all. Did the deal over the phone because I was taking part in a somewhat unusual sport. I would certainly use you again and definitely recommend you to my friends.
Thank you for the great feedback. We are glad we could provide cover for the specific sport.
07-Jul-2019
Good product. Good service.
I got the specific sport I needed cover for. The website was a little clunky. But all in all a good service. Let’s hope I don’t need to use the insurance.
Many thanks for the feedback. We are glad we could provide cover for your sport.
07-Jul-2019
Sports Travel Insurance
Very helpful. I didn't have to wait ages before someone was available to help me
Thank you for the great feedback.
05-Jul-2019
Golf Insurance
I used the chat option and had all my questions answered successfully, any doubts I had were sorted out. Hopefully will never have to use the insurance, but better to have it than not. And yes I will renew when this policy runs out.
Thank you for the great feedback in relation to our online chat.
04-Jul-2019
Golf Insurance
just all I required and easy to do
Thank you for your feedback.
04-Jul-2019
Easy to follow website
Website very easy to follow to pick the right policy. Very good prices and cover.
Thank you for the feedback in relation to our website and competitive premiums.
04-Jul-2019
Sports Travel Insurance
Prompt answering of phone. Listened carefully to my questions and answered them thoroughly
Thank you for your feedback on our customer service.
03-Jul-2019
Excelent value
Easy to use website with very competative prices
Thank you for the great feedback.
03-Jul-2019
Sports Travel Insurance
It was quick and easy to sort out, as soon as I paid for the insurance, my documents were in my inbox email.
Thank you for the great feedback. We are glad you were happy with the process.
Customer Reviews
What Our Customers Say
Fantastic company, wouldn’t go anywhere else! Great customer service and competitive pricing – 5 stars from me!
Outstanding service! The support provided when my husband had an accident in France could not be faulted.
100% confidence in this company. I unfortunately had to make a claim last year when my golf clubs were stolen. The claims process was straightforward and well supported by SportsCover Direct.
First class! Simple, efficient and professional. The whole process was extremely simple from beginning to end.
I have used SportsCover Direct several times now for sports and summer sun insurance. They are first class at covering pre-existing medical conditions.