Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4611 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
29-Feb-2024
I have not made a claim
Is this survey correctly constructed ?? I have not made a claim.
29-Feb-2024
Goid
Very helpful and pleasant. Extremely reasonable cost Very good service.
26-Feb-2024
No claimed
The only thing missing is a badge for my golf bag. Other insurance providers include but overall happy with the price
26-Feb-2024
25-Feb-2024
I haven't had a claim
I haven't had a claim
24-Feb-2024
23-Feb-2024
No claims experience yet.
Very easy to get comprehensive cover for myself and my wife at a competitive price
23-Feb-2024
Service was quick and easy Oh and a good price for my cover
Service was quick and easy Oh and a good price for my cover
23-Feb-2024
I have, as yet, not needed to make any claim
From initial contact to request a quote, right through to any queries I had were all dealt with promptly and efficiently by very helpful staff.
21-Feb-2024
I didn't make a claim, I took out a new policy. I was impressed with the knowledge and attention to detail by a very friendly agent. Straight forward and simple from start to finish. Well impressed. I would recommend all golfers to use this company.
I didn't make a claim, I took out a new policy. I was impressed with the knowledge and attention to detail by a very friendly agent. Straight forward and simple from start to finish. Well impressed. I would recommend all golfers to use this company.
18-Feb-2024
S
Good clear communication Quick resolution of issues
16-Feb-2024
13-Feb-2024
N/a
First class good price
12-Feb-2024
Have not made a claim so cannot comment
Auto renewed the policy which was a straight forward and easy.
11-Feb-2024
good quick service will recommend to friends
good quick service will recommend to friends
11-Feb-2024
Excellent
Excellent
10-Feb-2024
10-Feb-2024
N/A
Did all the work and let me know what was happening!
10-Feb-2024
Quite straightforward
Service was great - no problems
19-Jan-2024
Good value for money no quibble company who help if you eneed to claim.ver
A value for money policy would good level of cover. The true test I guess of any insurance policy and company is what happens if you need to make a claim. I’ve never claimed on such a policy before but accidentally dropped my shotgun a couple of years ago and the company were excellent; sorted out the claim with no issues, no trying to wriggle out of settling the claim. I felt really embarrassed having to make the claim but they were fine, accidents happen. I have been with SportsCover Direct for about 5 years now and intend to stay with them indefinitely.
Thank you for your ongoing custom, and for sharing your experience of how your claim was handled.