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Reviews

Feefologo

Our Customers Rate Us!

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers.Feedback for SportsCover Direct has been compiled from 729 customer reviews

 

SportsCover Direct uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.

 

Date
Product
Service Rating
Customer Comment
Our Reply

23-Mar-2017

Sports Travel Insurance

Just very transparent and straightforward. I knew what I was getting and k...

Just very transparent and straightforward. I knew what I was getting and knew how much it would cost.

Thank you for your feedback.

23-Mar-2017

Sports Travel Insurance

Very helpful

Lady very helpful. Discussed the policy with me before I brought

Thanks for your feedback.

23-Mar-2017

Sports Travel Insurance

First class

With a pre existing medical condition I phoned Sports cover Direct and was given a quote in just over 5 mins. First class service!

We're delighted you were pleased with the service you received - thank you for your feedback.

23-Mar-2017

Activity Topup Insurance

Mauy Thai 5 Round Fight Cover

I didn't have to use the cover but the staff were extremely helpful I thought the price was very reasonable.

Thank you for your feedback.

23-Mar-2017

Sports Travel Insurance

Good service all around

Very easy to get quotes, easy to subscribe online, prices are good value for money, and when you do need to claim, the process was surprisingly painless and quick.

We're delighted you are pleased with the purchase process and service you received - thank you for your feedback.

23-Mar-2017

Sports Travel Insurance

Jess was very helpful, gave me multiple options for cover. Highly recommend

Jess was very helpful, gave me multiple options for cover. Highly recommend.

Thank you for your feedback - we will pass your kind words back on to Jess.

22-Mar-2017

Sports Travel Insurance

Excellent service by SportsCover Direct

Very easy to purchase and a reasonable price

It's great you found the purchase process easy to follow - thanks for your feedback.

21-Mar-2017

Sports Travel Insurance

very good, easy to use and to get quick solutions

Good , prompt, well informed customer service and good attention to problem areas

Thank you for your feedback.

20-Mar-2017

Sports Travel Insurance

Easy to buy but not used it yet or made a claim so can't really comment abo...

Easy to buy but not used it yet or made a claim so can't really comment about the product.

Thank you for your feedback.

20-Mar-2017

Sports Accident Insurance

Totally irrelevant request for feedback

How is possible to rate this when I did not have to use the cover? No complaints but did not have any experience which could cause any!
I will use this company next time I need cover in the hope of having a similar experience.

Hi Matthew, We ask for your feedback at this stage to find out if there is anything we could improve during the purchase process, be it on our website, our customer service or price. We're glad that you had no complaints about your experience buying insurance from SportsCover Direct. Thank you for your feedback.

20-Mar-2017

Sports Accident Insurance

The best cover I've found for sports accident insurance.

Good cover to put my mind at rest; have already recommended to others. Thank you.

We're happy to help you put your mind at rest - thanks for your feedback.

20-Mar-2017

Sports Travel Insurance

Already recommended to people...will continue to do so.

Efficient, helpful staff; tailored and comprehensive cover. Thank you.

We're delighted you are happy to recommend us to others - thank you for your feedback.

20-Mar-2017

Sports Travel Insurance

Excellent service by SportsCover Direct

Excellent service. Competitive rates

Thank you for your feedback.

19-Mar-2017

Sports Travel Insurance

Excellent service by SportsCover Direct

Really simple to process. Good price.

Thanks for your feedback.

19-Mar-2017

Sports Accident Insurance

Excellent service by SportsCover Direct

Good Web site easy to use

Thanks for your feedback.

18-Mar-2017

Sports Travel Insurance

Perfect for sports trips

Cover is exactly what I need, and the website was very easy to use.

Thank you for your feedback. We're pleased to hear you found our website easy to use.

18-Mar-2017

Activity Topup Insurance

Excellent, and easy to buy. Many sports covered so as a top up to norm,al i...

Excellent, and easy to buy. Many sports covered so as a top up to norm,al insurance this is great.

We're pleased you found our Activity TopUp policy helpful - thank you for your feedback.

17-Mar-2017

Sports Travel Insurance

highly recommended

Very helpful and knowledgable staff. Speedy replies, good price and no quibble claims experience in the past.

Thank you for taking the time to offer us some feedback.

17-Mar-2017

Sports Travel Insurance

Good service by SportsCover Direct

Easy to use. Good value.

Thank you for your feedback.

Customer Reviews

 

What Our Customers Say