The person I spoke to was very helpful and very informative, managed to get me exactly what I needed. I would definitely buy from you again and would also recommend you to my friends.
Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.7 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers.Feedback for SportsCover Direct has been compiled from 729 customer reviews
SportsCover Direct uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
How is possible to rate this when I did not have to use the cover? No complaints but did not have any experience which could cause any! I will use this company next time I need cover in the hope of having a similar experience.
Hi Matthew, We ask for your feedback at this stage to find out if there is anything we could improve during the purchase process, be it on our website, our customer service or price. We're glad that you had no complaints about your experience buying insurance from SportsCover Direct. Thank you for your feedback.