Reviews

Feefologo

Our Customers Rate Us!

 

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5125 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

07-Jul-2025

Golf Insurance

Very good

Good communication, very efficient service

Thank you for your feedback. It's great to hear that you were pleased with our service.

07-Jul-2025

Golf Insurance

Good

So easy to do

Thank you for your feedback! We are pleased to hear that you found the process straightforward.

06-Jul-2025

Sports Travel Insurance

smooth

Clear website and policy, allowing me to purchase off-piste cover including search & rescue. I like the Medicard, which I can carry in a pocket. I don't expect to claim, but this provides the cover I need. I've recommended this site to my skiing companions. One slight niggle: my bank insurance covers skiing and off-piste skiing with a guide. The premium for the SCD off-piste bolt-on is 90% of the cost for full SCD wintersport cover. Not enough differential to make it worthwhile potentially dealing with two insurers in the event of a claim. So I bought the full cover.

Thank you for your feedback and for purchasing our cover. We're pleased to hear that you found our website easy to use.

05-Jul-2025

Golf Insurance

Very Comfortable

Excellent great communication staff very helpful with all the questions asked keep up the good work. Regards John Yarwood

Thank you for taking the time to leave feedback. It's good to hear that one of our advisors was able to answer all of your questions.

03-Jul-2025

Golf Insurance

Easy to deal with

Excellent easy to deal with hot cover I need

Thank you for your feedback! We are pleased to hear that you found the process straightforward.

02-Jul-2025

Golf Insurance

Excellent

Very good service hassle free the renewal was all done for me good value for cover.

Thank you for your feedback. It's great to hear that you were pleased with our service.

01-Jul-2025

Golf Insurance

Easy to use system, concise informationeasy to understand price profile

Easy to use system, concise informationeasy to understand price profile

Thank you for your feedback. We're pleased to hear that you found our website easy to use.

29-Jun-2025

Golf Insurance

It was ok

It was ok

Thank you for your feedback!

28-Jun-2025

Golf Insurance

Very helpful.

Polite, professional, and very helpful. Customer service person guided me through what I needed to do very well

Thank you for your feedback. We're pleased to hear that you found our advisor polite, professional, and helpful.

28-Jun-2025

Golf Insurance

Easy

Seamless and efficient and a good renewal price

Thank you for your feedback. It's great to hear that you were pleased with our service and pricing.

28-Jun-2025

Sports Travel Insurance

Very easy

Good options, great cover at affordable prices, easy to understand documents and website, straight forward ordering and purchase process.

Thank you for your feedback. It's great to hear that you were pleased with our cover and pricing.

27-Jun-2025

Golf Insurance

Fast efficient and value for money

Fast efficient and value for money

Thank you for your feedback. It's great to hear that you were pleased with our service and pricing.

24-Jun-2025

Golf Insurance

Very easy

Easy to renew policy, Good price and cover that I required

Thank you for your feedback. It's great to hear that you were pleased with our cover and pricing.

24-Jun-2025

Golf Insurance

Easy

Very efficient. Call answered quickly.

Thank you for your 5* feedback! We are pleased to hear that you found the process efficient.

24-Jun-2025

Golf Insurance

Simple and easy to follow

Excellent and very easy to get the cover you require

Thank you for your 5* feedback! We are pleased to hear that you found the process straightforward.

23-Jun-2025

Golf Insurance

Good

Very good

Thank you for your feedback!

22-Jun-2025

Golf Insurance

Very quick

The representative was able to answer the questions I raised in a calm professional manner

Thank you for taking the time to leave feedback. It's good to hear that one of our advisors was able to answer all of your questions.

21-Jun-2025

Golf Insurance

Excellent service and price

Service was excellent, young lady explained everything in detail. So impressed with price compared with previous company I used

Thank you for your feedback. It's great to hear that you were pleased with our service and pricing.

Customer Reviews

 

What Our Customers Say