Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4865 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
12-Oct-2024
12-Oct-2024
Hassle free process
Easy to apply and especially easy to navigate the stages to tailor the cover to suit.
11-Oct-2024
Easy to use
Superb
11-Oct-2024
excellent
excellent and very easy to get started
10-Oct-2024
Very helpful staff
Had a payment problem, but the nice man on the phone helped me, not once but twice in the day to sort out the problem.
Thank you for your feedback. It's great to hear that our advisor was able to help you.
10-Oct-2024
Easy
Easy.
Thank you for your feedback!
09-Oct-2024
Excellent
Excellent
Thank you for your feedback!
09-Oct-2024
Easy, helpful staff
Excellent service, had a query which was quickly answered over the phone. I purchased add on winter sports centre cover which was competitively priced.
Thank you for your feedback. It's great to hear that you were pleased with our service.
09-Oct-2024
Spot on.
Very easy and the price was right 👍
Thank you for your feedback. It's good to hear that you found the process straightforward.
08-Oct-2024
Good
Stephanie expanded all about the policy in detail and in plain English Stephanie was also helpful in making sure I understood the policy and if it coved my needs..
Thank you for your feedback. We are pleased to hear that Stephanie was able to offer you such great service.
08-Oct-2024
The website was easy to use and the policy clear
The website was easy to use, the policy clear and pricing seemed competitive.
Thank you for your feedback. It's great to hear that you found our website easy to use.
06-Oct-2024
It seemed great for me.
Easy to use online purchase, Great value, Peace of mind.
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
05-Oct-2024
Thank you for your review!
04-Oct-2024
Thank you for your review!
04-Oct-2024
Thank you for your review!
02-Oct-2024
Clear and straightforward process to purchase the right policy for us.
Clear descriptions of policies available. Easy process to select and buy the policy we wanted.
Thank you for your feedback. We're pleased to hear that you found the process straightforward.
02-Oct-2024
Efficient, easy and good value
Easy to use website, that worked. Clear information, well laid out. Phone help was exemplary, quickly answered, helpful call handlers. Competitive price for exactly the cover I needed
Thank you for your feedback. It's great to hear that you found the website easy to use.
01-Oct-2024
Very easy
Been with them for a long time. Never had to claim but confident all would be well if I did. Premiums very competitive. Renewal and documentation first class.
Thank you for your feedback and for your continued custom. It's great to hear that you were pleased with our premium and our renewal process.
29-Sep-2024
Thank you for your 5* review!
28-Sep-2024
70
The purchasing was simple and straight forward, I only hope if I ever make a claim I will be saying the same about how that is handled.
Thank you for your feedback. It's great to hear that you found the process straightforward.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.