Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4226 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
23-Nov-2022
Would recommend
Great price quick and easy to sign up
22-Nov-2022
Easy to utilise and provided the level of cover I required
Easy, simple to complete and provided the level of cover I required.
21-Nov-2022
Very good service
Quick and simple to use ! Excellent service everything I need is covered you can’t get better than that and for a great price
18-Nov-2022
Sports Travel Insurance
It was good being able to arrange and pay for cover over the phone , talking to a human being. Creating an account, with yet another password is a pain these days ..............not necessary for most transactions.
12-Nov-2022
Insurance for swim event
Quick and easy the call handler was very helpful. Couldn’t book insurance I’m online so did it over the phone.
Thank you for your 5* feedback. Good luck with your event next year!
11-Nov-2022
Good Product at Right Ptice
Very helpful assistant carefully checked my new policy was right for me and gave me a good price. Will be back next year
Thank you for your wonderful feedback! We will pass it on to the sales advisor who assisted you.
11-Nov-2022
simple
so straight forward
Thank you for your feedback!
09-Nov-2022
Quick, polite and professional.
I spoke with a chap named Callum who was very friendly, polite and knowledgeable. Everything sorted in a short phone call, no waiting for ages on hold, email to follow up call straight away. All in all a very good service.
Thank you for your great feedback - we are delighted to hear that Callum was able to offer you such great service.
09-Nov-2022
Super service and a great price
The colleague at the end of the phone was super helpful and answered all the uewtions I had relating to the policy overall very pleased with the service
We're happy to know that you were so pleased with the service that we offer. Thank you for your feedback!
08-Nov-2022
Golf Insurance
Excellent value compared to other company companies with good cover on all equipment
Thank you for taking the time to provide feedback
04-Nov-2022
Sports Travel Insurance
Easy website, no hidden agenda,
reasonable cost
Thank you for your feedback. We're pleased to hear that you found the process straight forward .
03-Nov-2022
Very clear person to talk to explaining all well
Explained well
Thank you for your feedback
01-Nov-2022
Very helpful
I phoned up to ask a few questions whilst buying insurance. The gentleman I chatted to was very helpful
Thank you for your great feedback - we are delighted to hear that one of our team was able to offer you such great service.
01-Nov-2022
Kilimanjaro insurance
Great easy service, definitely I would recommend
Thank you for taking the time to leave feedback!
01-Nov-2022
Not sure this survey is applicable.
Haven't really experienced their service, I've bought cover online.
Thank you for your feedback
01-Nov-2022
First Class!
First class.
I was lakeside in Lake Havasu City Arizona USA and needed the insurance cover the next day for Jet Ski Racing and Sports Cover Direct came through!
Very impressive.
Happily I didn't need to claim but knowing I was covered was a great help.
Thank you for your 5* feedback! It's lovely to hear that we were able to help you sort out your insurance.
28-Oct-2022
Exactly what we look for in a travel insurer
Speedy, efficient, polite, knowledgeable, competitively priced.
We reinsure with Sports Direct year after year because they offer the product and service that we require
Thank you for your feedback and continued business
28-Oct-2022
Friendly, helpful, efficient
The test of good insurance is how a claim is handled. I made a claim this year (first ever) and cash was in my account within 48 hours!
Thank you for sharing your experience of how your claim was handled.
27-Oct-2022
Great service
Callum dealt with our requirements in very efficiently getting us the cover we needed at the best price.
Thank you for your great feedback - we are delighted to hear that Callum was able to offer you such great service.
26-Oct-2022
Sports Travel Insurance
gave me what I was after
Thank you for your feedback.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.