Reviews

Feefologo

Our Customers Rate Us!

 

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4532 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

17-Nov-2023

Shooting Insurance

Easy access website, affordable cover.

Easy access website, affordable no nonsense cover, fast documentation delivery.

We appreciate your 5* feedback

16-Nov-2023

Shooting Insurance

All very easy

Just needed some sports insurance to start the next day, rang up and was given well informed information and selected the product all done within 5 minutes - perfect!!

That's great to hear. Thank you for your feedback.

14-Nov-2023

Golf Insurance

Superb

Excellent Customer service and very friendly staffs

Thank you for taking the time to give feedback. We are pleased that you liked our service.

13-Nov-2023

Sports Travel Insurance

Clear Information, smooth process of aquiring the policy.

Clear Information, smooth process of aquiring the policy.

We appreciate your 5* feedback

11-Nov-2023

Activity Topup Insurance

Always competitive and wuick at resolving matters.

Excellent service

Thank you for your 5* feedback. It's great to hear that you were pleased with our service.

10-Nov-2023

Sports Travel Insurance

Easy to deal with the staff and a reasonable price

I have used Sports cover Direct previously and the price for my insurance to ski off piste is a good price and each time I have called to get insurance the staff have been very helpful and knowledgeable. It was a pleasure to get good advice. It will also be my first choice for the next ski season.

Thank you for your 5* feedback. It's great to hear that you were pleased with our service and that you found our advisors helpful and knowledgeable.

09-Nov-2023

Shooting Insurance

Friendly efficient experience

Shooting insurance

We appreciate your 5* feedback!

06-Nov-2023

Activity Topup Insurance

Very flexible plans available and pleasant helpful staff.

Very flexible plans available and pleasant helpful staff.

Thank you very much for your feedback!

06-Nov-2023

Golf Insurance

Great value cover

Great value cover easy to arrange online

We appreciate your 5* feedback

05-Nov-2023

Golf Insurance

Easy renewal

Email notification of imminent renewal with all the relevant information needed to make a decision whether to renew or not. No price increase so good to go.

Thank you for your 5* feedback and for renewing your cover with us!

04-Nov-2023

Golf Insurance

Ok

Ok - ok - ok

Thank you for your feedback

01-Nov-2023

Shooting Insurance

Easy peasy lemon squeezy

Easy as pie

Thank you for your 5* feedback!

26-Oct-2023

Golf Insurance

Most helpful

Answerd the telephone very quickly

Thank you for your feedback!

25-Oct-2023

Golf Insurance

.Excellent Golf Insurance

Provides excellent service and pays out claims promptly. When I made a claim for a broken golf driver, I was asked to provide photos to prove my driver had broken. On providing evidence, my claim was paid out promptly.

Thank you for your 5* feedback and for sharing your experience of how your claim was handled.

24-Oct-2023

Golf Insurance

Good service good product

Good service good product

Thank you for your 5* feedback, it's great to hear that you were pleased with our service.

22-Oct-2023

Sports Travel Insurance

Good service, pity though about the 10% charge to talk to a human being

Good service, pity though about the 10% charge to talk to a human being

Thank you for your 5* feedback.

22-Oct-2023

Golf Insurance

Superb Service

Superb service

Thank you for your 5* feedback. It's great to hear that you pleased with our service!

21-Oct-2023

Shooting Insurance

Easy to renew insurance over phone

Easy to renew insurance over phone

Thank you for your feedback and for your ongoing custom

21-Oct-2023

Golf Insurance

As above

Good cover for a good price and quick response to queries

Thank you for your 5* feedback

Customer Reviews

 

What Our Customers Say