Call us on 01494 484800

SPORTS LEISURE AND TRAVEL INSURANCE SPECIALISTS

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Reviews

Feefologo

Our Customers Rate Us!

Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:

 

All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 3763 customer reviews

 

SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!

 

Date
Product
Service Rating
Customer Comment
Our Reply

26-Jul-2021

Golf Insurance

Golf Insurance

Service was very good, first rate and I have recommended others

25-Jul-2021

Golf Insurance

Good service not overly pushy

Mailed me and followed up with a call to remind me that I had not replied, service good and very efficient

24-Jul-2021

Golf Insurance

Value for money

Simple and informative website. Value for money worldwide cover.

23-Jul-2021

Golf Insurance

Insurance renewal

Renewed my insurance which was very easy , bonus was my payment was kept to the same as last year.

22-Jul-2021

Golf Insurance

Excellent cover at a reasonable price

Policy was exactly what I was seeking with good cover. Easy website to navigate and overall a very good experience

21-Jul-2021

Sports Travel Insurance

Not a geniune way of doing business

The method which means you pay first then find out you conditions arent covered is absurd

Thank you for your feedback. We are able to review customers medical history / conditions and provide the underwriters terms prior to purchase, so that the customer can decide whether or not to buy the policy based upon those terms. We do state as below in the "?" Help area in the medical section on the website: Q: I would like to know if my medical condition / previous injury will be covered before I buy a policy. What should I do?If you complete your quote online including the medical section, then click on “Email My Quote” – you can then email us at admin@sportscover.co.uk with your Quote reference no. and request that we review your medical details. We will get back to you by email the same working day or the next working day with our underwriters terms. You can then decide whether or not you wish to proceed and buy a policy.Alternatively, if you need help filling in the medical form, email us at admin@sportscover.co.uk or call us on 01494 484800, and we would be happy to help. Alternatively, if the customer takes out cover without having their medical history reviewed eg outside working hours, and is subsequently unhappy with the terms stated by the underwriters, we will provide a full refund, as long as the customer has not already relied on the policy. We're sorry if you were unaware of this, and will take a look to see what we can do to make it clearer to our customers

20-Jul-2021

Golf Insurance

Providing a good level of cover at a fair price

Clear communication. Timely reminders. Good value for money. Efficient process. Product meets most golfers requirements.

20-Jul-2021

Golf Insurance

Trouble free renewal. Thank you.

Renewed my cover. So easy.

19-Jul-2021

Golf Insurance

Golf Insurance

everything straight forward and clear to do online

16-Jul-2021

Golf Insurance

Golf Insurance

I needed to speak to somebody regarding my insurance policy and they were very helpful

16-Jul-2021

Golf Insurance

SportsCover Set the Standard

First class and easy to use

Thank you for your 5* feedback

15-Jul-2021

Golf Insurance

Golf Insurance

All went well, straight forward, easy to follow instructions.

Thank you for the positive feedback

15-Jul-2021

Golf Insurance

Good company timeous reminders and seamless continuous cover

Excellent, seamless continuous cover at a good price

Thank you for the 5* feedback

14-Jul-2021

Sports Travel Insurance

Sports Travel Insurance

First rate website, simple to navigate, clear and easy to understand information.

06-Jul-2021

Golf Insurance

Golf Insurance

Representative was polite and consise. Have no problem recommending company.

Thank you for the 5* Feedback.

06-Jul-2021

Golf Insurance

Fast excellent service

Excellent service

Thank you for the 5* Feedback.

03-Jul-2021

Golf Insurance

Cover that’s as important as your putter when you step onto the golf course

Good, clearly outlined choice of policies. Policy details easy to read and understand.
I genuinely don’t see how they could charge any less for what I consider to be essential cover for any golfer. To back this up I recently had cause to make a claim after accidentally damaging three of my golf clubs. Claim was dealt with quickly and efficiently.

Thank you for leaving such positive feedback, we're extremely pleased you were happy with the service.

02-Jul-2021

Golf Insurance

Golf Insurance

Very easy to get golf insurance at a very reasonable price

Thank you for the 5* Feedback.

Customer Reviews

 

What Our Customers Say