You can change the above details online by logging into your customer area using your member login, or you can call us on the number at the top of the page.
Tag Archives: Childrens Sports Accident Insurance
Can you refund me if I change my mind about the policy and want to cancel?
If our cover does not meet your needs, we will refund your premium in full provided that you advise us within 14 days. You will need to provide evidence that you have not relied on this policy to cover your trip (in the case of Sports Travel policies) or for doing any sport or activity, […]
Do your policies cover third party liability?
Yes, all policy types include third party liability cover, also known as personal liability. However, you may find that some sports have restrictions or exclusions for liability such as horse riding, dog-related activities and motorised sports. Personal liability is also excluded from Sports Accident Insurance and team policies for both any contact sports such as football and […]
Can I get a discount for group bookings?
Yes, we offer a 5% discount for parties of 5 or more and a 10% discount for parties of 10 or more.
Are there exclusions or limitations to my policy?
Yes, there are some exclusions which are detailed in the policy wording. To check the policy exclusions, please have a look at the policy wording booklet relevant to the policy in question.
How do I make a claim?
Making a claim is straightforward with us. Please see our claims page for details.
I’m British but live abroad, can you cover me?
We only cover persons who have been resident of the United Kingdom, Channel Islands or Isle of Man or at an official BFPO (ie British Armed Forces base) (in which case Country of Residence is substituted for United Kingdom) for at least the last 6 months.