Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5292 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
21-Jan-2026
10 out of 10
Excellent throughout the renewal
21-Jan-2026
The complete process was easy to follow, clear and precise on the information required and in all quick and seamless I. It’s completion.
The consultant I spoke to on the phone in order to clarify some policy details was very professional, was able to answer all my queries and seemed very confident and knowledgeable about the cover I was after.
21-Jan-2026
Straightforward and easily completed.
The policy was exactly what I was seeking. I already have travel insurance, just not the Winter Sports cover li need.
19-Jan-2026
10:0 to 10
The lady on the phone was very helpful. All the questions I was asking she had a direct answer and knew a job well
Thank you for your feedback. We are pleased that you found our advisor helpful.
18-Jan-2026
Thank you for your review!
16-Jan-2026
Great very smooth and kept well informed on email
No problem at all auto renew
Thank you for your feedback. We are glad you found the renewal process easy!
15-Jan-2026
Overpriced
Simple and easy to use
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
15-Jan-2026
Easy
Great
15-Jan-2026
In a word easy
First class web page that not only works but is clear and concise
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
14-Jan-2026
Thank you for your review!
13-Jan-2026
70
Great price and easy to purchase
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our pricing.
12-Jan-2026
Excellent
Quick and easy to follow website. Good price too.
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
11-Jan-2026
Again excellent and I like the digital policy card.
Excellent - very straightforward to renew on line.
Thank you for your feedback. We are glad that you found the online process straightforward.
08-Jan-2026
Very good service overall.
Great service from this company. Very quick to respond to enquiries.
Thank you for your feedback. It's great to hear that you were pleased with our service.
08-Jan-2026
Would happily use this company again.
Refreshingly simple purchase process and cover which includes a yacht charter, which I've struggled to find from other vendors.
Thank you for taking the time to leave feedback! It's great to hear that you found the process simple.
07-Jan-2026
Thank you for your review!
07-Jan-2026
Excellent all round
Excellent easy to use
Thank you for your feedback, this is very much appreciated!
06-Jan-2026
Excellent and super speedy cover
Excellent and super speedy cover
Thank you for your feedback. It's good to hear that you were pleased with our cover.
04-Jan-2026
Thank you for your review!
04-Jan-2026
Easy
Easy online process and always been great cover. Thanks !
Thank you for your feedback. We are glad you found the online process easy!
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.