Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5213 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
31-Oct-2025
Very good
Very good
Thank you for your feedback!
27-Oct-2025
Far too many reminders to renew
Sent an email asking i - why the 17.5% increase ii - what is the new policy charge for Effectively told that the increase is to cover the increase in cost of other people's claims. Never bothered to answer the question about the newly applied policy charge
27-Oct-2025
Online
An easy and good service
Thank you for your feedback. It's good to hear that you were pleased with our service.
27-Oct-2025
The process was easy.
Not only did the price go up but you also added a new service charge, Not good.
24-Oct-2025
Good
Good
Thank you for your feedback!
22-Oct-2025
Excellent
Easy to use and informative.
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
22-Oct-2025
Quick and easy
Quick and easy
Thank you for the great feedback! We are pleased that you found it all straightforward.
21-Oct-2025
Easy and quick. Very confident that I’d covered everything
Clear and intuitive client portal on the web page. Premium good value. Cover was generous.
Thank you for your feedback. It's great to hear that you were pleased with our cover and pricing.
19-Oct-2025
Easy
Good communication, great price
Thank you for your feedback. It's great to hear that you were pleased with our communication and pricing.
18-Oct-2025
Easy
It's simple and at a good price
Thank you for taking the time to leave feedback! It's great to hear that you found the process straightforward and that you were pleased with our pricing.
11-Oct-2025
Sales very good but the proof of the pudding will be if i have to make a claim .
Sales very good but the proof of the pudding will be if i have to make a claim .
Thank you for your feedback!
09-Oct-2025
Easy.
Excellent service.
Thank you for your feedback. It's great to hear that you were pleased with our service.
07-Oct-2025
Just a bit disappointed that after first year, premium goes up, no reason !
Very good service.
Thank you for your feedback. It's great to hear that you were pleased with our service.
05-Oct-2025
Good , website worked effuciently
Very good BUT disappointed to then be offered 10% discount the day after making my purchase !
Thank you for your feedback. We are pleased to hear that you found our website efficient.
05-Oct-2025
100%
100%
05-Oct-2025
Booking easy to understand
Bought online
Thank you for your feedback. We are pleased that you found the process easy.
04-Oct-2025
Easy
Well it was online and a renewal so I did the work and I was amazing.
Thank you for your feedback. We are glad you found the process easy!
03-Oct-2025
It’s all relative,not great not bad,price getting questionable!
It’s all relative,not great not bad,price getting questionable!
Thank you for your feedback.
30-Sep-2025
Website easy to navigate. Cover easy to understand and comprehensive
Bought on line. Very competitive quote
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
29-Sep-2025
Thank you for your review!
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.