Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5277 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
07-Jan-2026
07-Jan-2026
Excellent all round
Excellent easy to use
06-Jan-2026
Excellent and super speedy cover
Excellent and super speedy cover
04-Jan-2026
Thank you for your review!
04-Jan-2026
Easy
Easy online process and always been great cover. Thanks !
Thank you for your feedback. We are glad you found the online process easy!
02-Jan-2026
We appreciate your review!
02-Jan-2026
Online, easy enough
Sports Cover Direct were responsive to any queries via the chat line, providing info I needed regarding medical declarations. Unfortunately they are not able to advise what the terms will be regarding the declarations until the policy is purchased, though the cost isn’t affected. I wasn’t sure if they would exclude any cover triggering my option of cancelling (within 28/30days?) but SCD only increased my excess for declared issues. All good, fully covered with some increased excesses which is fair.
Thank you very much for your feedback. It's good to hear that you were pleased with our cover and service.
02-Jan-2026
Very good quality of service
Very good service and helpful on the phone will stay with them
Thank you for your feedback. It's good to hear that you were pleased with our service.
01-Jan-2026
Thank you for your review!
31-Dec-2025
Brilliant
Easy to fill in info for quote slight problem with card payment my fault your staff I spoke with was excellent nothing was to much trouble this is the second time I’ve used this company excellent thank you
Thank you for your feedback. It's good to hear that you were pleased with our service.
31-Dec-2025
Very good indeed
Simple process, clear details and options.
Thank you for taking the time to leave feedback! It's great to hear that you found the process simple.
31-Dec-2025
Graet
Very efficient and helpful. We were arranging mid-skiing trip but this was no problem, so much appreciated
Thank you for your feedback. We are pleased that you found our advisor helpful.
30-Dec-2025
Quick and easy
Quick and easy
Thank you for your feedback. We are glad you found the process easy!
30-Dec-2025
Thank you for your review!
30-Dec-2025
GOOD
VERY GOOD
Thank you for your feedback!
29-Dec-2025
Thank you for your review!
27-Dec-2025
fast
great
Thank you for your feedback!
26-Dec-2025
Straightforward renewal process and good cover at a sensible price.
Straightforward renewal process and good cover at a sensible price.
Thank you for taking the time to leave feedback! It's great to hear that you found the process straightforward and that you were pleased with our pricing.
26-Dec-2025
Easy and simple.
Early notification by email of renewal date and premium with automatic renewal (or option not to renew) all clearly explained. All very simple.
Thank you for your feedback. We are glad you found the renewal process easy!
23-Dec-2025
100%!
Perfect. The starting "heads up" followed by data & reminder and then the arrival of my Sports cover Direct hard copy Schedule is superb.
Thank you for your feedback. It's good to hear that you were pleased with our service.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.