fair processing notice


about your information

When you contact us, whether by phone, email, through our websites or otherwise, we may keep a record of your communication with us to help solve issues that you might be facing, but also for training quality assurance and statistical purposes, as well as to improve our products and services.

How we use your information

Insurance Products

How we use your information

Sending Marketing Information

We will send you tailored marketing information by post, telephone, text and email, if you have expressly agreed to receive marketing information via these channels.


We may contact you if you abandon or fail to complete an online quotation or application to see if we can offer you any assistance.

We may also display tailored online advertising on third party websites, such as social media sites, sites operated by internet service providers and sites which sell advertising space.


We may use the information that we hold about you to personalise the advertisements to you. Where we display personalised advertisements on third party sites, we display the Ad Choices logo which you can click on for further information about online behavioural advertising.


For sites you have subscribed to, such as social media sites and email providers, the terms and conditions and privacy policy for that site will explain how advertisements are displayed.

Opting Out Of Marketing

You can opt out of marketing during the application process or at any time by using the unsubscribe options when we contact you, via your customer area, or by calling us.

How we use Your Information

Non-Personal Information

We collect and use non-personal information in the following ways.

Find Out More Or Request A Copy Of The Information We Hold

Finding Out More

You can find out more about how we use your information by simply calling us or writing to us:

Contact us

Write to us: The Data Protection Officer, SportsCover Direct Limited, Dovetail House, Wycombe Road, Stokenchurch, Bucks, HP14 3RQ.

Right Of Access, Correction, Erasure And Restriction

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.


Updates To This Policy

From time to time we make changes to this privacy policy. Please check this privacy policy regularly for any changes. Our Terms & Conditions of Business apply.