Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5203 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
11-Oct-2025
Sales very good but the proof of the pudding will be if i have to make a claim .
Sales very good but the proof of the pudding will be if i have to make a claim .
Thank you for your feedback!
09-Oct-2025
Easy.
Excellent service.
Thank you for your feedback. It's great to hear that you were pleased with our service.
07-Oct-2025
Just a bit disappointed that after first year, premium goes up, no reason !
Very good service.
Thank you for your feedback. It's great to hear that you were pleased with our service.
05-Oct-2025
Good , website worked effuciently
Very good BUT disappointed to then be offered 10% discount the day after making my purchase !
Thank you for your feedback. We are pleased to hear that you found our website efficient.
05-Oct-2025
100%
100%
05-Oct-2025
Booking easy to understand
Bought online
Thank you for your feedback. We are pleased that you found the process easy.
04-Oct-2025
Easy
Well it was online and a renewal so I did the work and I was amazing.
Thank you for your feedback. We are glad you found the process easy!
03-Oct-2025
It’s all relative,not great not bad,price getting questionable!
It’s all relative,not great not bad,price getting questionable!
Thank you for your feedback.
30-Sep-2025
Website easy to navigate. Cover easy to understand and comprehensive
Bought on line. Very competitive quote
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
29-Sep-2025
Thank you for your review!
25-Sep-2025
Quick and easy
Good. Renewed online with easy steps to follow.
Thank you for taking the time to leave feedback! It's good to hear that you found the renewal process straightforward.
23-Sep-2025
Couldn't be better
The price for travel and golf insurance cannot be beaten. I've have a few medical issues and you save a few hundred quid with Sports Cover Direct. Highly recommend surprised if you get a better price
Thank you for your feedback. It's great to hear that you were pleased with our pricing.
23-Sep-2025
Quite easy to do on the computer because I am rubbish on the computer
Ok
Thank you for your 5* review. We are pleased to hear that you found the quote and buy process straightforward.
22-Sep-2025
very straightforward
efficient and helpful
Thank you for the great feedback! We are so pleased that you found it all straightforward.
22-Sep-2025
Thank you for the great feedback!
18-Sep-2025
Very good
Easy to do online
Thank you for the wonderful feedback!
16-Sep-2025
Ok probably needed more detail in the policy I was buying
Good
Thank you for the great 4 star feedback. We are always here to help should you require further information about your policy.
16-Sep-2025
Have just changed from another provider Sports Cover Direct seemed superior
Quick efficient and very self explanatory. Degrees of insurance to meet all requirements No lengthy valuing of equipment . Straight to the point . This is what you get
What a great feedback! Thank you for choosing us as your provider! We are happy to have you as a customer.
14-Sep-2025
Easy throughout the process
Helpful and informative
Thank you for the great 5 star feedback. W are glad you found the process easy!
14-Sep-2025
Very easy , would recommend
Purchased on line , very clear regarding different levels of insurance and good value .
Thank you for the great feedback, We are pleased that you found the process easy and clear.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.