Make a Claim
We understand how things can go wrong and are here to support you with next steps.
To make a claim follow our straightforward steps to get it sorted.
Step 1
Choose your policy to view the correct claims forms and contact details.
Step 2
Download and complete the relevant forms.
Sports travel and activity top-up insurance
Once you have completed the appropriate claims form, please send it to our specialist claims handlers.
Gallagher Bassett
48 Felaw Street
Ipswich
Suffolk
IP2 8PN
Please ensure that all necessary paperwork and supporting documentation is included with your claims form.
If you have any questions about making a claim or if you would prefer to arrange for a claim form to be sent to you by post, please contact Gallagher Bassett on +44 (0)1702 427190 or email uk.travel.starpeakclaims@gbtpa.com
Sports accident, teams and children’s accident insurance
Once you have completed the appropriate claims form, please send it to our specialist claims handlers.
Gallagher Bassett
48 Felaw Street
Ipswich
Suffolk
IP2 8PN
Please ensure that all necessary paperwork and supporting documentation is included with your claims form.
If you have any questions about making a claim or if you would prefer to arrange for a claim form to be sent to you by post, please contact Gallagher Bassett on +44 (0)1702 427190 or email uk.travel.starpeakclaims@gbtpa.com
Golf Insurance
Once you have completed the appropriate claims form, please send it to our specialist claims handlers.
Woodgate & Clark Ltd
42 Kings Hill Avenue
Kings Hill
West Malling
Kent
ME19 4AJ
Please ensure that all necessary paperwork and supporting documentation is included with your claims form.
If you have any questions about making a claim please contact Woodgate & Clark on +44 (0) 1732 520273 or email golf@woodgate-clark.co.uk.
Shooting Insurance
Once you have completed the appropriate claims form, please send it to our specialist claims handlers.
Woodgate & Clark Ltd
42 Kings Hill Avenue
Kings Hill
West Malling
Kent
ME19 4AJ
Please ensure that all necessary paperwork and supporting documentation is included with your claims form.
If you have any questions about making a claim please contact Woodgate & Clark on +44 (0) 1732 848077 or email shooting@woodgate-clark.co.uk.
Step 3
Submit your claims for review
Additional information may be requested. We’ll keep you updated until your claim is resolved
Need Assistance Abroad?
If you are ill or injured while abroad, please contact Healix before getting treatment wherever possible.
Our Claims Record
Average pay out for each insurance claim
£1,599.09*
How to make a claim
Choose your policy, find the forms you need
Download and complete forms
Submit your claims for review
A Recent Claim Example
“One of our policyholders became unwell while in South Africa to play Cricket. They sought medical treatment and were treated for suspected appendicitis, with symptoms of stomach cramps, high fever and nausea. Because they secured our Sports Travel Insurance, they were covered to seek medical treatment.”
Total Paid Out
£5,971.47
Claim Type
Medical Assistance
Policy Type
Sports Travel Insurance
Incident
Medical assistance
Policy Excess Applied
£90.00
Location
South Africa
Disclaimer
*Data relates to all SportsCover Direct Insurance claims from Jan to Dec 2025 inclusive. Claim example from 2025.
Still need help?
If you have any questions about making a claim or need help with your policy, our team is here to support you.