Tag Archives: Team Insurance

We are a professional team. Can you cover us?

No, we only insure amateurs or semi-professionals. We define a professional as someone earning more than £5,000 per year from their sport, doing their sport as a full-time occupation: paid or unpaid, or on a sports scholarship. If in doubt, please email or call us to discuss.

Will this policy cover us for playing abroad as a team?

Yes and no! All the benefits listed for this policy still apply if one of your team gets injured abroad whilst playing for your team. However, this policy does not include any cover for Medical Expenses abroad or Repatriation, so you should ensure that you have a separate policy that covers that. See our Sports […]

Who will be covered under the policy?

After you have selected the sport that you will be doing, all the members of that team, plus extra members / substitutes in the squad will be covered. So, for example for an 11-a-side football team, you would have cover for a total squad size of 26.

We only have 25 players and they play on either our A or B team. Can we just take out one policy to cover the total squad?

No – if you have 2 teams, you would need to take out 2 policies. A record should be kept of who is playing for which team on which day / match which you would be asked to produce in the event of a claim.

Some of our players would like a higher level of loss of earnings cover. Can we add this on under the policy?

No – the benefits are fixed, and are the same for all members of the team / squad. However, individuals can take out their own Sports Accident policy, and cover themselves for higher levels of loss of earnings for example.

How is my policy delivered?

All policies will be sent via email and can take up to 5 minutes to arrive in your inbox. Please check your junk mail folder if you appear to have not received it. Alternatively, you can also access your documents by logging into your Customer Area.   If requested, we can also send a hard […]

What if I lose my policy?

You can’t as such. Your policy information will always be held in your unique online customer area if you purchased it online. If you lose your paper documents, just email us or call us on the number at the top of the page and we can resend them.

If one of our team gets injured and can’t work, how much will he /she be able to claim?

This will depend upon the level of cover that you have taken out, as we offer varying levels of loss of earnings / temporary total disablement benefit. You would need to check your documents to see this. The policy has a 2 week deferment period, so you will not be able to claim anything for […]

How can I amend the address or contact details on my policy?

You can change the above details online by logging into your customer area using your member login, or you can call us on the number at the top of the page.

Can you refund me if I change my mind about the policy and want to cancel?

If our cover does not meet your needs, we will refund your premium in full provided that you advise us within 14 days. You will need to provide evidence that you have not relied on this policy to cover your trip (in the case of Sports Travel policies) or for doing any sport or activity, […]