Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 4661 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
24-Apr-2024
N/A
Top class,all query answered in a competent and easy to understand manner
23-Apr-2024
23-Apr-2024
N/a
Great
22-Apr-2024
Easy to use and a good price Renewed automatically
Easy to use and a good price Renewed automatically
19-Apr-2024
This filled the gap left by exclusions in our holiday insurance. In response to emailed queries the staff answered quickly and helpfully.
This filled the gap left by exclusions in our holiday insurance. In response to emailed queries the staff answered quickly and helpfully.
18-Apr-2024
The gentleman I spoke to was must helpfully and made the policy easy to understand.
The gentleman I spoke to was must helpfully and made the policy easy to understand.
18-Apr-2024
Amazing customer service 👏
Amazing customer service 👏
Thank you for taking the time to give feedback. We are pleased that you liked our service.
17-Apr-2024
Not had to claim
They have kept mee informed of my service. Fortunately I have not had to use their service but i feel better having it.
16-Apr-2024
It was first class very good to order and then very fast to receive the paperwork
It was first class very good to order and then very fast to receive the paperwork
Thank you for your 5* feedback!
16-Apr-2024
N/A
Great service at a competitive price, I did not make a claim
Thank you for your feedback. We're pleased to hear that you found our pricing to be competitive and that you liked our service.
16-Apr-2024
Good
Just easy and professional
Thank you for your 5* feedback!
16-Apr-2024
I have not had to make a claim yet
I feel at ease when playing golf, knowing lm covered and I am always singing your praise. Thanks
Thank you for your 5* feedback!
15-Apr-2024
N/a
Good service excellent price would recommend
Thank you for your 5* feedback. It's great to hear that you were pleased with our service and pricing!
13-Apr-2024
Thank you for your 5* feedback!
13-Apr-2024
Good
Good
Thank you for your 5* feedback!
12-Apr-2024
N/A
Travel insurance can sometimes be difficult when involving multiple sports & locations. SportsCover Direct made it easy!.. spoke to Callum who helped me verify my online quote to get it right.. All sorted in 5 mins.. excellent service and I’m confident I’m fully covered.
Thank you for your great feedback - we are delighted to hear that Callum was able to offer you such great service.
11-Apr-2024
Haven’t used the claims department
No need to look any further. Great cover for the whole family and the best family for money.
Thank you for your 5* feedback
11-Apr-2024
Excellent service and price to match for insurance for my golf equipment 👍👍👍
Excellent service and price to match for insurance for my golf equipment 👍👍👍
Thank you for your 5* feedback. It's great to hear that you were pleased with our service!
10-Apr-2024
100
Clearly explained, patient and understood my insurance needs. Very helpfu staff.
Thank you for your 5* feedback. It's great to hear that you were pleased with our service and that you found our advisors helpful!
25-Mar-2024
Never needed to make a claim but everything else has been dealt with promptly and efficiently.
Never needed to make a claim but everything else has been dealt with promptly and efficiently.
Thank you for your 5* feedback!
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.