If you wish to make a claim please select the type of policy you hold and then choose the appropriate claims form.
For 24hr Emergency Assistance please ring the emergency medical helpline on 0845 120 6405, for international calls 44 845 120 6405.
Our Claims forms are in PDF format and you will need to have Adobe Reader installed on your computer to view them. If you don't have the free Adobe Reader, you can download it from here.
Sports Travel Insurance & Activity TopUp
Sports Personal Accident Insurance, Team & Childrens Sports Accident Insurance
Once you have completed the appropriate claims form , please send it to our specialist claims handlers.
Claims address:
ONE Claims Ltd,
1-4 Limes Court,
Hoddesdon,
Hertfordshire,
EN11 8EP
Please ensure that all necessary paperwork and supporting documentation is included with you claims form. If you have any questions about making a claim or if you would prefer to arrange for a claim form to be sent to you by post. Please contact One Claims on 0845 120 6407 or you can email them on mail@onecliams.com.